Road Supervisor

Road SupervisorTransdev in Everett, WA is hiring a Road Supervisor to oversee road service through communication with Operators and provide customer support for the clients. We are seeking friendly, customer service-oriented people who are dedicated to safety. Non-CBA Position: Competitive compensation package of minimum $25 hr. Benefits include: Vacation: minimum of two (2) weeks; Sick days: WPSL (5 days); Holidays: 12 days; 8 standard and 4 floating; Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities:Counsels, coaches, and trains drivers and dispatchers. Tracks trip performance measures, route begin on time, performance, incidents, etc. Ensures that drivers are performing assigned duties correctly and safely and that they meet all job-related specifications. Prepares and assist with operational reports, schedules and data analysis. Maintains accurate daily records of operations. Dispatches, schedules and helps with customer service as needed. Reconciles previous day deposits. Responds to customer comments. Other responsibilities may include road checks, routing, training, payroll, and other administrative tasks as required. May assist in driver hiring in accordance with company standards. Reports directly to Operations Manager. Qualifications:High school diploma, GED or equivalent 1-3 years of transit or related experience. 2-3 years driving experience preferred. Supervisory experience strongly desired. Problem solving and analytical abilities. Ability to verbally communicate with passengers, Drivers, Dispatchers and Road Supervisors including use of a 2-way radio and PA system effectively. Working knowledge of Microsoft Word and Excel. Excellent customer service skills. Must be able to work shifts or flexible work schedules as needed. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements:The essential functions of this position require the ability to: Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. Sit for extended periods (up to 68 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces Push and pull objects up to 40 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.HR.TalentAcquisition@transdev.com Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.); Successfully pass a pre-employment drug screen. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.