Customer Service Representative

Company DescriptionMixture is dedicated to providing high-quality products while minimizing our environmental impact. We prioritize using naturally derived renewable ingredients and safe synthetics when needed. Our handcrafted collection includes over sixty products in more than sixty fragrances, available online and through retail partners. Headquartered in Kansas City, our team of over forty passionate individuals is committed to delivering exceptional goods and experiences. We are deeply thankful for the support of our customers, enabling us to continue doing what we love.Role DescriptionThis is a full-time on-site Customer Service Representative role located in Merriam, KS. The Customer Service Representative will handle customer inquiries, provide top-tier support, and ensure customer satisfaction by addressing and resolving issues. The role involves maintaining positive customer relationships, assisting with orders, and offering personalized solutions to enhance the customer experience.QualificationsStrong skills in Customer Service, Customer Support, and maintaining Customer SatisfactionAbility to deliver excellent Customer Experience and effectively handle inquiries or concernsDetail-oriented with problem-solving abilities and organizational skillsEffective verbal and written communication across diverse customer interactionsProficiency in using customer service tools and platforms is a plusPrevious experience in customer-focused roles is preferred