Valet Parking Attendant - Signia by Hilton

Valet Parking Attendant - Signia by HiltonApplication Deadline: 2 April 2026Department: Operations - Field(OPS001)Employment Type: Part TimeLocation: I37-355_170 S MARKET STReporting To: Operations ManagerCompensation: $26.33 / hourDescriptionPosition: Valet AttendantLocation: Signia by Hilton (170 S Market St.)Pay: $26.33/hour plus tipsSchedule: Shifts will vary and may include weekends.The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client's expectations. The Valet Attendant is responsible for responding quickly to customers' requests and providing caring interactions with all guests at their assigned location. The Valet Attendant works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.Key ResponsibilitiesMobilize and coordinate beginning-to-end valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer informationFoster customer success, happiness, and retention by building customer rapport, addressing customer inquiries, and providing directions when addedAct as a fast-moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehiclesDeploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location-designated leadershipPioneer financial operations by requesting and collecting relevant fees and reconciling end-of-shift revenueMeet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessaryRetrieve keys from guest; issue ticket to guest, or enter customer information using electronic devicePark guest car in appropriate space, ensure safe and appropriate operation of guest vehiclesInspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record the make, model and exact location of each vehicleQuickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessaryProvide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.Direct traffic, position barricades, and arrange for towing service when necessaryImmediately report any incidents or claims to Operations Manager or Shift LeadRequest and collect relevant fees for use of serviceAssist in reconciling end of shift revenue against the ticket distribution, when necessaryCommunicate professionally at all times with guests, client, and teammates.Skills, Knowledge and ExpertiseAt least 18 years of ageValid driver's licenseAbility to operate manual transmission vehicles (stick shift)Excellent customer service and communication skillsAbility to verbally communicate with guestsAcceptable driving record and motor vehicle report (MVR)Ability to learn quickly and use sound decision making to thrive in fast-paced environmentsAbility to operate guest vehicles requiring normal coordination, including eye-hand, hand-footAbility to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shiftPrevious valet experience preferredBenefitsComprehensive Medical, Dental, and Vision Plans.Life and Disability Insurance401K Plan with Generous Employer Match and Immediate VestingGenerous Paid Time Off (PTO)