Security Operations Specialist 2 (81997)

Company OverviewFounded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.Inter-Con is Everywhere Security Matters.Job SummaryESO Security Operations Specialists are full-time, salary-exempt members of the Executive Security Operations Team, providing embedded executive protection support to a single high-profile corporate client in Redmond, WA. This position reports to the ESO Operations Manager. Security Operations Specialists provide staffing of the EPS Executive Security Operations Center (EPS Center) during established business hours, as well as during incidents and recovery activities as required, serving as a central point of routine and emergency communication for the client’s Executive Protection Unit (EPU) and supplier’s Executive Response Team (ERT). Additional responsibilities include incident response coordination, maintenance of security equipment and systems, assessment and documentation of suspicious activity, support and monitoring for executive protection operations (including local events and global travel), and logistics support for executive business travel and executive protection operations as required.Duties & ResponsibilitiesTake responsibility for assigned program tasksWork to support supervisor and the Client to ensure mission successEnsure that efforts are aligned and supporting the Client core values and strategic objectivesPrimarily support the Executive Protection Team by managing daily tasks in the Operations CenterOversee executive protection operations through monitoring and escalation of eventsBe responsible for communication, resource management, maintaining technologies, and monitoring daily operations for multiple concurrent eventsObserve, report, and intervene as appropriate by using a wide range of tools and technologiesOperate Security Operation CenterMonitor live/recorded video feedManage phone/radio communicationsMonitor alarm systemsDispatch/direct agents during emergency situationsInitiate/respond with verbal and digital communications to Executive officesCoordinate with local Police, EMS, Fire and Executive protection unitsContribute to the improvement and sustainment of Operations Center infrastructureTrack multiple agents and executives globally, and assist with operational and informational reach backMonitor environmental factors that may influence the safety of personnel and/or business continuityUtilize analytical tools to consolidate and analyze information then produce report outs to provide insight to the agents in the fieldManage risk situations, to include directing others and interfacing with potentially hostile and/or disturbed individualsCoordinate with other providers, vendors, and personnel to support facility maintenance of executive spacesCoordinate first-responder emergency assistance to designated executivesBe involved in routine problem solving and taskingParticipate in training activities as requiredParticipate in team meetings as requiredAdhere to the Client policies and proceduresEffectively work/communicate with othersMaintain reliable transportationMaintain good credit standingAbility to obtain a valid first aid/CPR/AED certificateSafeguard and maintain highly sensitive and confidential informationProvide daily updates/accountability for business travel for Executive and EP AgentsMaintain log of activities executed by the team and for future planningEnsure dissemination of information across the teamPerform audits of key systems and equipmentQualificationsRequirements & Qualifications Excellent verbal and written communication skills and analytical ability Strong interpersonal skills Exceptional integrity, character, and trustworthiness. Ability to operate in a dynamic working environment Bachelor’s degree or 4+ years of relevant professional experience Experience and understanding of corporate culture Familiarity with Microsoft Office software (Excel, Word, PowerPoint etc.) Ability to pass an extensive criminal background check on a recurring basis, and maintain good credit standing Ability to work a flexible schedule, including nights or weekends as required Maintain reliable transportation Possess a valid driver's licensePreferred Attributes +2 years’ experience working in a Security Operations Center (SOC / GSOC) Experience working with C-Suite level executives or equivalent Advanced understanding of technology-based protective applicationsInter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.