Partner Data Operations Manager
Overview
In this role you drive the end-to-end enablement of partner incentives, translating strategic requirements into scalable workflows and robust data processes. You partner with cross-functional stakeholders to track performance and business impact, while building AI-enabled insights for users from support to executives. You ensure operational resilience by triaging incentive escalations and delivering accurate, timely reporting. This position offers a meaningful opportunity to shape incentive programs at scale within a leading cloud platform.
Compensation / Benefitsbonus targetequitybenefits
ResponsibilitiesCapture and translate strategic requirements from business stakeholders into executable operational plans for partner incentivesDesign and build data infrastructure and processes to track incentive performance and business impactIdentify and close gaps in systems, processes, and documentation supporting incentive operations from intake to closureLeverage AI and custom tools to convert complex data into actionable insights for various user groupsEnsure escalations related to incentives are triaged, investigated, and resolvedCollaborate cross-functionally with technical and strategic stakeholders to optimize timelines and drive continuous process improvementsProvide reporting and develop data artifacts for internal and external stakeholders to enable successful incentive execution
Key requirementsBachelor’s degree in Business, Finance, Engineering, or equivalent practical experience3 years of experience in partner operations, business operations, program management, or commercial governance within a technology environmentCross-functional collaborationAnalytical mindset and attention to detailProblem-solving and initiativeData infrastructure design and governanceAI-powered tooling and data-centric project orchestrationData analytics and reporting