Customer Service Agent

🚨 Now Hiring: Remote Contact Center AgentWe are actively looking for experienced Customer Service / Call Center professionals for a Contract-to-Hire opportunity!🕒 Schedule: Monday–Friday (8:00 AM – 6:30 PM EST)💻 100% Remote Opportunity📍 Location: Ohio, Pennsylvania & West Virginia🔎 Role Overview:As a Customer Service Representative, you will leverage your call center experience, problem-solving skills, and attention to detail to deliver an excellent customer experience. We’re looking for someone who is adaptable, professional, and enjoys building strong customer relationships.📌 Key Responsibilities:• Document customer interactions accurately• Identify and escalate risks or trends• Manage multiple tasks in a fast-paced environment• Maintain a professional and customer-focused approach✅ Basic Qualifications:• 2+ years of Customer Service experience• 1+ year of Call Center experience• 6 months of Utilities or Health & Public Services experience• High School Diploma or GED• Strong computer & data entry skills• Excellent communication skills• Proficiency in MS Office (Excel, Word, Outlook, Teams)• Reliable internet & quiet work environment📩 Interested?I’d love to connect and discuss this opportunity with you!Please share your updated resume at abarna.s@vdartbpm.com