VDI Administrator

VDI Administrator Clearance- Top SecretLocation- Offutt AFB, NESalary- $115k-$125k/yrThe above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions.This program requires US CitizenshipAs the VDI Administrator, this individual will perform systems administration for the enterprise Omnissa solution. This involves assisting with configuring and deploying all virtual machines and installations while providing backup to all configuration procedures. In this role, the VDI Administrator will supports the building and maintenance of the image for VDI terminals.This role requires working on-site 5 days a week in Omaha, Nebraska.ResponsibilitiesOversees the deployment, configuration, and maintenance of VMware Horizon VDI environments to ensure optimal performance and reliabilityProvides advanced support for end-users, troubleshooting issues related to virtual desktops, applications, and connectivityInstalls, configures, and maintains Omnissa softwareAnalyzes and resolves problems associated with the operating system's servers, hardware, applications, and softwareMonitors systems performance and ensures compliance with security standards. Monitors everyday systems, evaluates availability of all server resources, and performs all activities for Omnissa softwareMaintains and monitors all patch releases, designs various patch installation strategies, and maintains all systems according to program standards. Provides Tier 2 and 3 troubleshooting support, interfacing with the end users and other technical teams from a service support perspectiveMaintains patches and baseline.Supports the local applications in the OS imageMaintains VMware backend capacity and stability to support virtual desktopsProvides technical leadership in the development, integration, and testing of the Virtual Desktop Infrastructure (VDI)Supports multiple network enclaves and virtual desktop pools. Infrastructure may consist of Citrix Provisioning Services, VMWare, vCenter, and Dell Wyse EndpointsProvides Tier-III assistance to maintain, analyze, troubleshoot, repair, and optimize services to include hardware, software, and network components necessary to deliver the latest secured desktop environmentConducts vulnerability scanning and vulnerability assessment reporting in accordance with Government policyImplements and maintains security measures to protect the VDI environment from threats and vulnerabilitiesContinuous monitoring of the performance of the VDI system and making necessary adjustments to improve efficiency and user experienceEnsures regular maintenance of all physical servers to ensure compliance with all applicable Cyber Tasking Orders (CTO) from higher HQ'sEnsures continued service on devices configured in accordance with DoD security policiesDesign, upgrade, test, and modify the VDI environment based on capacity and utilization requirementsTroubleshoots and corrects detected or reported system and network faults or outagesEnsures that issues are investigated and resolved, and that necessary equipment repairs are performed and documentedCreates and maintains detailed documentation of the VDI environment, including configurations, procedures, and policiesWorks closely with other IT teams and departments to ensure seamless integration and support of VDI solutions within the broader IT infrastructureCommunicates clearly and succinctly, both written and orally, must have strong leadership skills, and present products and ideas in a business-like mannerPerforms administrative and engineering functions found in the service design domain and provides escalated support for problem managementSupports new project efforts to test, transition, implement, document, and train when transitioned to IT Operations Management.Provides training and guidance to junior staff and end-users on best practices for using and managing VDIRequired Qualifications/Education and ExperienceMust obtain and maintain an active Top Secret Security Clearance with SCI eligibilityPossesses a B.S. in Information Technology Management and 7+ years of systems administration experienceMinimum of five years of experience; proficiency in virtualization technologies and concepts, particularly those related to VDI such as VMware Horizon, AppVolumes, Control-UP, and VMware Carbon Black Endpoint Detection and Response (EDR) applicationMust be DoD 8140 certified at the IAT-II, Security+ or Cloud+ or GICSP or SSCP or GSEC, or CySA+ Understands network principles and configurations as it pertains to VDI environmentsStrong problem-solving skills to diagnose and resolve complex technical issuesExperience in a 24/7 military or government IT environment.Knowledge of systems software, hardware, and networking protocolsDemonstrates ability to provide outstanding customer service experiencePreferred Qualifications/Education and ExperienceExperience in managing projects and leading initiatives related to VDI deployment and optimizationExperience in Ports Protocols, and Security MeasuresExperience with scripting and automation toolsITIL v4 CertificationABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans #J-18808-Ljbffr