Business Systems Analyst (LA Remote)

About Prelim Prelim is a fast-growing, remote-only startup disrupting the banking industry. We're laser-focused on transforming how banks onboard customers, offering cutting-edge solutions for both online and in-branch experiences. With team members spread across the U.S., our mission is simple: to streamline access to banking, one institution at a time. If you're the type of person who thrives in high-stakes environments, loves challenges, and is always looking for ways to push boundaries, Prelim is the place for you. We're not just building a product; we're reshaping an industry—and we need ambitious, relentless individuals who want to be a part of that journey. Why We’re Looking for You As Prelim continues to grow, we’re ready to establish a dedicated Business Systems Analyst role to manage and optimize no-code workflows for our banking clients, specifically focusing on customer experiences like bank account opening, online and in-branch onboarding, customer and account maintenance, treasury services, lending, and more. While you’ll be the first person in this role, you won’t be starting from scratch. Our engineering team has been handling workflow configurations up to this point, and there are best practices already in place. We need someone who can take ownership of this function, build upon these foundations, and ensure our clients can fully leverage Prelim’s platform to streamline their operations. What You’ll Do You’ll be responsible for managing and configuring no-code workflows that power the customer experiences for banks—from online and in-branch account onboarding to ongoing account maintenance, treasury services, lending workflows, and more. You’ll help banks implement these processes efficiently, guiding them on best practices and ensuring the smooth integration of Prelim’s solutions into their operations. Key ResponsibilitiesOwn the management of Prelim’s no-code workflow platform, taking over from the engineering team and continuing to refine and optimize the processLeverage established best practices and expand upon them to ensure efficient workflow configuration and client successGuide clients through best practices in implementing Prelim’s solutions, helping them optimize their internal processesCollaborate with the implementation and customer success teams to ensure a seamless onboarding experience for clientsProvide ongoing support and training to clients, ensuring they maximize the value of our platformAnalyze client needs and translate those into workflow configurations that deliver real valueCollaborate with the engineering team to provide feedback and insights that help improve the platformContinuously review and optimize workflows to enhance efficiency and effectiveness for both internal teams and clientsWhat You’ll BringExperience working with no-code platforms and configuring workflows; familiarity with technical processes is a plusExceptional problem-solving skills and the ability to think strategically about how to improve workflows and processesStrong communication and interpersonal skills, with the ability to work across both technical and non-technical teamsA proactive, self-starter mindset—you’re ready to take ownership of this function and drive continuous improvementAbility to build on existing processes while also introducing new ideas to improve efficiency and client outcomesA passion for technology and a desire to help clients succeed by leveraging it effectivelyWhy You’ll Love Working Here At Prelim, we move fast, and we’re not afraid to tackle big challenges. As the first Business Systems Analyst, you’ll have the opportunity to shape and own a critical part of our operations, while building on established best practices from our engineering team. You’ll have the freedom to take on significant challenges and deliver real impact, both internally and with our clients. If you’re ready to step up, make a difference, and grow with us, we’d love to hear from you.