Director of Medical Practice Operations

Our Promise To YouJoining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.All the benefits and perks you need for you and your family:Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability InsurancePaid Time Off from Day One403-B Retirement Plan4 Weeks 100% Paid Parental LeaveCareer DevelopmentWhole Person Well-being ResourcesMental Health Resources and SupportPet BenefitsScheduleFull timeShiftDay (United States of America)Address2500 HARBOR BLVDCityPORT CHARLOTTEStateFloridaPostal Code33952Job DescriptionManages and balances provider templates for optimized utilization, monitoring productivity to determine the need to add or consolidate providers.Evaluates and manages quality metrics to drive clinical quality and patient safety, overseeing outcomes, licenses, certifications, accreditations, onsite inspections, and risk events.Represents the service line during each step of the recruitment process, identifying and communicating the need for new providers and monitoring recruitment triggers.Focuses on consumer experience through oversight and accountability of performance, managing action plans, and escalating complaints as needed.Delivers on Team Member Promise through team leadership development conversations, overseeing team engagement action plans, and ensuring compliance with mandatory training requirements.Ensures workflow optimization and effectiveness for both providers and staff, holding service line performance accountable through a variety of meeting structures.Manages crucial conversations and disciplinary action plans for providers and staff, conducting intentional practice rounding with providers and staff.Reviews upcoming provider renewals and holds introductory contract renewal discussions.Responsible for financial growth in managing practice and/or specialty to mission support and budget, accountable for overall financial performance of practices within service lines.Understands capital responsibilities and core tenets of expense management and revenue impact from volume, identifying and developing capital needs for practices to assist in annual capital planning.Works with facilities and purchasing teams to develop forms and present to capital committees for capital requests.Collaborates with appropriate partners on the execution of strategic and operational plans, including space planning to accommodate growth, fellowships, residencies, and other learners.Knowledge, Skills, And AbilitiesPossesses excellent interpersonal, oral, and written communication skillsKnowledge of medical technology and terminologyExperience in finance and accounting with regards to the oversight of a departmental budgetData analysis and critical thinkingExceptional organizational skills as demonstrated by the ability to manage multiple tasks/deadlinesAbility to develop positive working relationships with members of multiple teamsHighly professional with excellent customer service skillsHighly proficient working knowledge of Microsoft operating systems i.e. Word, Excel, PowerPointAbility to be self-motivated and manage multiple projects and meet deadlinesKnowledge in coding, billing, and reimbursementSkill in developing and maintaining effective relationships with medical and administrative staff, patients, and the communityKnowledge of policies and procedures of various physician specialty practices sufficient to direct operations and to provide effective patient careKnowledge of physician professional fee billing practices and principlesKnowledge of governmental regulations and compliance requirementsSkill in using computer software to include word processing, spreadsheets, database, and general accountingAbility to assume responsibility and exercise authority over assigned work functionAbility to establish and maintain quality control standardsAbility to organize and integrate organization priorities and deadlinesAbility to apply sound management practices and decision analysis in the implementation of financial and operational proceduresMust understand fiscal, programmatic, administrative, billing, and other regulations of health care settingsExcellent computer skills with proficiency in using practice management and electronic medical record softwareEducationBachelor's in Business Administration, Healthcare or related field Required]Master's [Preferred]Work Experience5+ experience in a healthcare leadership role [Required]Experience in medical records, coding and reimbursement [Preferred]Experience in Physician Practice management, managing multiple practices and physician start-ups [Preferred]Experience with Hospital operations [Preferred]Additional InformationAn equivalent combination of education ad relevant work experience may be considered in lieu of the stated degree requirement:- Bachelor's degree and 5+ years of experience OR Associate's degree and 7+ years of experience OR High School Grad or Equivalent and 9+ years of experience.Licenses And CertificationsBasic Life Support - CPR Cert (BLS) [Preferred]Certified Medical Office Manager (CMOM) [Preferred]Physical Requirements: (Please click the link below to view work requirements)Physical Requirements - https://tinyurl.com/23km2677Pay Range$96,266.14 - $179,045.63This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.