Payroll Specialist

Position SummaryThe Payroll Specialist – Operations Liaison serves as the primary link between Operations and the Payroll team. This role is responsible for resolving employee pay concerns, ensuring accurate and timely payroll processing, and supporting payroll operations through administrative and technical functions. The ideal candidate is detail-oriented, service-focused, and excels at collaborating across teams to deliver a seamless payroll experience.Key ResponsibilitiesOperations & Employee SupportServe as the primary point of contact for payroll-related inquiries from Operations leaders and employeesInvestigate and resolve payroll discrepancies by reviewing timecards and coordinating with supervisors and managersProvide guidance on timekeeping practices, pay policies, and correction proceduresAssist employees with payroll-related questions, including pay, deductions, direct deposit updates, and tax withholdingsPayroll Processing SupportReview, validate, and reconcile time and attendance data prior to payroll submissionProcess payroll adjustments, retroactive payments, earnings codes, and special pay scenariosSupport employee lifecycle transactions including new hires, terminations, and status changesEnsure compliance with federal, state, and local wage-and-hour regulationsCross-Functional CoordinationPartner with HR, Operations, and Finance to support payroll initiatives and escalationsCommunicate payroll policies, pay rules, and system updates to leaders and employeesCollaborate with IT/Systems teams to troubleshoot payroll and timekeeping system issuesReporting & Data IntegrityPrepare and review payroll reports, audits, and reconciliations to ensure accuracyMaintain payroll records in compliance with company policies and regulatory requirementsIdentify process gaps and recommend improvements to enhance payroll accuracy and efficiencyQualificationsRequired2–4 years of experience in payroll, HR, or timekeeping (preferably in a multi-location or operations-heavy environment)Strong knowledge of payroll processes, wage-and-hour laws, and pay practicesExcellent communication skills with the ability to explain payroll concepts clearlyStrong attention to detail and analytical/problem-solving abilitiesExperience with payroll/timekeeping systems (e.g., ADP, UKG, Paycom, Workday)Intermediate proficiency in Microsoft ExcelPreferredExperience serving as a liaison between HR, Payroll, and OperationsKnowledge of union pay practicesFamiliarity with multi-state payroll requirementsCore CompetenciesCustomer Service Mindset: Approaches employee concerns with urgency, empathy, and accuracyCollaboration: Builds strong relationships across teamsProblem Solving: Uses data and critical thinking to resolve issues effectivelyConfidentiality: Maintains discretion when handling sensitive payroll informationOrganizational Skills: Manages multiple priorities and deadlines efficientlyNesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.#EDS014