Senior Visualization Developer

Senior Visualization DeveloperLocation: US-RemoteJob OverviewHealthEquity's ability to improve customer experience depends on how clearly leaders and teams can see what is happening across customer journeys, operations, and digital channels. The Senior Visualization Developer is responsible for turning complex CX, product, and operational data into clear, intuitive, decision‐ready visualizations. This role designs and builds dashboards that help executives, product teams and service leaders quickly understand performance, identify friction, and make informed decisions.ResponsibilitiesDesign, build, and maintain high‐quality dashboards and visual products that support CX strategy, journey management, and operational decision‐making.Work with CX leaders, analysts, and business partners to translate business questions into clear visual structures, defining the right metrics, comparisons, and drill paths before development begins. Dashboards are built to support executive, strategic, and operational use cases, with strong attention to layout, hierarchy, interactivity, and accessibility.Develop dashboards for customer journeys, funnels, digital adoption, CX metrics (e.g., NPS, CSAT, Effort), and operational performance. Visualizations are designed to surface drivers, trends, and trade‐offs quickly without requiring deep analytical interpretation.Partner closely with BI Engineers and data teams to ensure datasets support dashboard logic, performance, and accuracy. This includes validating data, resolving issues, and maintaining trusted, performant dashboards.Support visualization standards, documentation, and ongoing improvements based on stakeholder feedback and usage patterns.QualificationsBachelor's degree required or equivalent practical experience.3–6+ years of experience building dashboards in tools such as Power BI or Tableau.Strong expertise in data visualization principles and dashboard UX.Proven ability to translate complex data into clear visual narratives.Hands‐on experience with Power BI, Tableau, or similar tools.Working knowledge of DAX, Power Query, SQL, or equivalent transformation logic.Familiarity with customer journeys, CX metrics, or product/operational analytics preferred.Strong collaboration and communication skills.Salary Range$83,500 to $106,000 per year.Benefits & PerksMedical, dental, and vision coverage.Health Savings Account (HSA) contribution and match.Dependent Care Flexible Spending Account (FSA) match.Uncapped paid time off.Paid parental leave.401(k) match.Personal and healthcare financial literacy programs.Ongoing education & tuition assistance.Gym and fitness reimbursement.Wellness program incentives.EEO StatementHealthEquity, Inc. is an equal‐opportunity employer and is committed to a diverse workforce. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.#J-18808-Ljbffr