Technical Program Manager, Data Center Operations
For our client, we are seeking a Technical Program Manager, Data Center Operations to join the team of a leader in the Enterprise Technology space. This role will lead cross-functional execution across new facility handovers, operational readiness, and ongoing stability for mission-critical data center environments. The position will partner closely with design, construction, operations, and leadership teams to build scalable frameworks that improve maintainability, incident response, and long-term operational performance. The ideal candidate will bring strong program management discipline, the ability to translate complex issues into clear action plans, and experience driving durable operational improvements in fast-paced technical environments.
Location: Remote
Compensation: $120,000 – $145,000 annually
Responsibilities:
Own the end-to-end site handover framework for new facilities Partner with design and construction teams to establish maintainability Drive handover processes across training and documentation Build and track SOPs for data center operations and efficiency Lead incident management and root cause analysis programs Produce dashboards for leadership on stability metrics Run CAPA programs to implement durable fixes based on trends
Qualifications:
5+ years of program management experience in mission-critical environments Experience designing operational frameworks from scratch Ability to manage cross-functional teams effectively Strong written communication skills for complex issue distillation Proficient in tracking incident trends and corrective actions Experience building and maintaining SOPs with adherence metrics ITIL, PMP, or PgPg certification is a plus; experience with hyperscale operations; familiarity with ASHRAE and Uptime Institute standards
Benefits:
Competitive total compensation package, including salary and equity Retirement or pension plan conforming to local norms Health, dental, and vision insurance Generous PTO policy as per local standards Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.