Student Services Specialist - Advanced

Posting InformationPosting InformationDepartment SOP-Office of the Dean-450100Career Area Student ServicesIs this an internal only recruitment? NoPosting Open Date 05/04/2026Application Deadline 05/18/2026Position Type Permanent Staff (SHRA)Position Title Student Services Specialist - AdvancedSalary Grade Equivalent NC08 / GN12Working Title Program Manager, MPS in Regulatory SciencePosition Number 20075899Vacancy ID P020997Full-time/Part-time Permanent/Time-Limited Full-Time PermanentIf time-limited, estimated duration of appointmentHours per week 40Work Schedule8 am – 5 pmWork Location CHAPEL HILL, NCPosition Location North Carolina, USHiring Range $70,000 -$75,000Pay Band InformationTo learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .Position Summary InformationBe a Tar Heel!This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC -Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.Primary Purpose Of Organizational UnitThe UNC Eshelman School of Pharmacy (www.pharmacy.unc.edu) is one of six health science schools (Pharmacy, Nursing, Dentistry, Social Work, Public Health, Medicine) at the University of North Carolina at Chapel Hill and is one of the oldest health science academic programs at Chapel Hill. The School teaches approximately 600 PharmD students and 145 graduate students. The School has built a reputation for its continued pursuit of excellence, rigorous education and training programs, cutting-edge multidisciplinary research, progressive pharmacy practices, efficient business operations, and its outstanding faculty, staff, and students. The School was named the number one School of Pharmacy in the U.S. by the U.S. News and World Report. The School has experienced unprecedented growth and success and continues to strategically position itself for sustained impact, as articulated in the School’s Strategic Plan (https://pharmacy.unc.edu/about/oe/strategic-plan/).Our Vision is to be the global leader in pharmacy and pharmaceutical sciences. Our Mission is to prepare leaders and innovators to solve the world’s most pressing health care challenges. We are Advancing Medicine for Life through innovation and collaboration in pharmacy practice, education, research, and public service.Position SummaryIn collaboration with the MPS Program Director, the Program Manager serves as the primary owner of the program’s recruitment, admissions, and enrollment strategy and operations, supporting the launch, growth, and long-term sustainability for the UNC Eshelman School of Pharmacy.The Program Manager will independently lead and proactively manage the initial year-round applicant pipeline management, workflows, and onboarding activities across two annual admission cycles, ensuring timely progression of applicants through defined processes and milestones. This role is responsible for developing, maintaining, and continuously improving the administrative infrastructure and systems to support the MPS Program.Once students are enrolled in the MPS program, the Program Manager manages programmatic processes to support student progression and required experiential components, including independent research projects, internships, career development, and networking. The Program Manager will also provide administrative advising and policy guidance related to registration, progression, and Graduate School requirements.Additionally, the Program Manager also oversees the operational execution of didactic course delivery, manages the scholarship process, develops additional infrastructure to support continued program growth, and analyzes program data and metrics to inform planning, evaluation, and continuous improvement.Minimum Education And Experience RequirementsBachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.Management PreferencesExperience administering and managing complex academic or professional programsDemonstrated experience providing advanced administrative advising and program support to graduate or professional studentsAdvanced capability managing program level recruitment, admissions, and enrollment operationsExperience designing, implementing, and refining administrative systems, workflows, and operational practicesAbility to work independently in a fast-paced environment while managing competing priorities and exercising sound judgmentRequired Licenses/CertificationsSpecial Physical/Mental Requirements Campus Security Authority ResponsibilitiesThis position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.Position/Schedule RequirementsSpecial InstructionsQuick Link https://unc.peopleadmin.com/postings/317097Contact InformationOffice of Human Resources Contact InformationIf you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.eduPlease note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.Equal Opportunity Employer StatementThe University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.