Instructor Airports Training

Position SummaryJetBlue University (JBU) Instructors deliver all Initial and Continuous learning opportunities to JetBlue Airways Airports crewmembers and business partners. This position requires an individual with a passion for teaching and developing learning opportunities that enhance JetBlue crewmembers and business partners' knowledge and awareness of their responsibilities at the airport. Instructors will be responsible for working in the operation and understanding the operation and functions of the crewmembers and business partners they are teaching as this position requires individuals to be credible sources of reference in all areas relating to Airports and JetBlue Airways.Essential ResponsibilitiesTrains new and existing crewmembers and business partners on College of Airports curriculumConducts needs assessments and assists the Training Strategy and Design Team in the design and development of programsSupports the JBU Liaison ProgramDevelops and maintains relationships with operational partners and Leadership in order to improve initiativesParticipates in and supports new BlueCity startups and network adjustmentsSupports on the job training for new and current crewmembers and business partnersPartners with JBU Liaisons and BlueCity Leadership to review training records ensuring they are in compliance through regular BlueCity visitsInteracts and follows-up with trainees to evaluate their training experience and learning needsComplete related administrative duties in preparation for scheduled classroom sessionsPeriodically works as an Airports crewmember at various BlueCitiesAdheres to all JBU and College of Airports policies and proceduresSupports the JBU Adjunct Instructor Program including onboarding, observation, coaching, train the trainer and mentorship to Adjunct InstructorsEvaluate business partner and crewmember proficiency through team teach and train the trainer initiatives by providing coaching and feedback through observations, teach-backs and feedback sessionsProactively provide insight and evaluate recommended adjustments for curriculum relevancy based on findings through training deliveryOther duties as assignedMinimum Experience and QualificationsHigh School Diploma or General Education Development (GED) DiplomaTwo (2) years of Airline Operations experience or equivalent training experienceMust be willing and able to travel on short notice for up to two (2) months in durationProficient with Microsoft Office suiteExcellent written and verbal communication skillsProject management skills and ability to manage multiple projects simultaneouslyStrong organizational skills and detail orientedExcellent coaching skills and the ability to motivate and mentor studentsAbility to work independently and make values-based decisionsPrevious teaching/instructing experienceAvailable for frequent overnight travel (50%)In possession of valid travel documents with the ability to travel in and out the United StatesMust pass a ten (10) year background check and pre-employment drug testMust be legally eligible to work in the country in which the position is locatedAuthorization to work in the US is required. This position is not eligible for visa sponsorshipPreferred Experience and QualificationsBachelor's degreeOne (1) year of experience as an instructor/trainer in a formal classroom settingKnowledge of Sabre in Native Sabre and Ticketing for International TransactionsPossess and maintain an active Airport Operations or Ground Operations qualification in MINTCrewmember Expectations:Regular attendance, punctuality and adhering to dependability guidelinesPotential need to work flexible hours and be available to respond on short noticeAble to maintain a professional appearanceWhen working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraftMust be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and PassionPromote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standardsIdentify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.Equipment:* Computer and other office equipmentWork Environment:Traditional office environmentClassroom environmentRamp Training AreaPhysical Effort:* Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently. (Medium)JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.