Customer Service Representative

Job DetailsOur client, a leading construction material supplier, is seeking a dependable and service-driven Customer Service Representative to join their team. This is a temp-to-hire opportunity offering steady hours and long-term potential. The Customer Service Representative will play a key role in supporting customers, coordinating orders, and ensuring a smooth delivery process for construction material packages across the country.The ideal Customer Service Representative is outgoing, detail-oriented, and thrives in a fast-paced environment. This role requires strong communication skills, the ability to multitask, and a commitment to delivering excellent customer service with every interaction.Key ResponsibilitiesInteract with customers over the phone to provide support, answer questions, and determine customer needsSchedule deliveries and coordinate logistics to meet customer timelinesInvestigate and resolve customer concerns in a timely and professional mannerProcess sales orders and bids received through phone and email communicationsMaintain accurate records and review multiple data sources to ensure order accuracyWork closely with team members, vendors, and customers to ensure a high level of serviceQualificationsHigh school diploma or equivalent requiredStrong customer service and communication skillsAbility to multitask and stay organized in a fast-paced environmentComfortable working with computers and various software systemsStrong attention to detail and problem-solving abilitiesPositive attitude with the ability to adapt quickly to changing prioritiesWhat Our Client Offers:Opportunity for full-time hire after temporary periodTraining programs to support personal and professional growthTeam-focused environment with opportunities for advancementBenefits package upon hire including medical, dental, vision, and life insurancePaid vacation and additional incentives based on team performance