Application Engineer

Flexibility Option: Job Req Id: 31407 Description: Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Kansas City, MO Application Deadline: February 20, 2026 or Posted Until Filled Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active. Job Summary Supports the day-to-day operations of the Sales Staff in promoting sales, securing orders, and providing quality service to our customers. Regularly calls on assigned accounts, consults with customers on product and system applications, provides technical product support for branches and customers, advises management on the success of marketing plans and strategies, provides input to sales and marketing staff on customer needs and concerns regarding pricing, products, competition, procedures, and market potential, evaluates new products and makes recommendations on stock levels, evaluates demo equipment, provides field trouble shooting assistance and conducts product application assessments. Responsibilities Essential Functions Regularly calls on assigned target accounts and consults with customers on product and system applications. Provides customers with timely follow-up on quotations, technical inquiries and other requests. Provides continuous contact and interaction with customer’s engineering staff and consultants. Provides technical, specific or specialized product support for branches and customers. Maintains an in-depth understanding of the power grid. Holds in-depth, technically difficult conversations with consultants, customers and employees related to product technology. Works on technically difficult problems where engineering concepts are needed. Works with a broad range of products and services. Resolves complex issues related to product technology and assists the Application Specialist as needed. Actively participates in planning and sale of Border States’ technical products and services and supports the promotion of BSE’s agency lines. Is actively involved as a technical support for the outside sales staff and plays an active role in engaging consultants throughout the territory. Participates in and advises management on the implementation and success of marketing plans and strategies. Consistently provides responsive, quality service to meet and exceed customer expectations. Provides input to other sales and marketing staff on customer needs and concerns regarding pricing, products, competition, procedures, and market potential. Inputs TCCM cost savings documentation that is relevant to the assigned customer base. Evaluates new products and makes recommendations on stock levels for new and existing products. Provides input to the pricing and purchasing departments on product evaluations and code descriptions, inventory management, pricing developments, and other related functions. Evaluates demo equipment and makes suggestions for new products in specified product areas. Leads customer and BSE employee training on new and existing technical product lines and applications in the specified product areas. Provides field trouble shooting assistance, training and information/documentation support. Conducts product application assessments including TCCM savings, elimination of duplicate items/material consolidation, alternatives to materials, equipment, methods and practices, and regional, industry, national standards for material, equipment and apparatus. Non-essential Functions Performs product updates and new product launches for branches and customers as required. Attends and assists with sales meetings, trade shows and training programs as needed. May be required to provide technical training and presentations for BSE personnel internal as well as external customers. Ensures existing demos are in functional condition. Qualifications Minimum of a four-year technical or engineering degree required. Prefer the knowledge and technical competence in understanding of electrical utility distribution and transmission systems. Strong working knowledge of Microsoft Windows, Microsoft Office (Excel, Word, Access and PowerPoint), Internet, Email and SAP software preferred. Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged. Excellent interpersonal, written and verbal communication and customer service skills are preferred with the ability to effectively plan and organize. Physical Requirements Frequency at which you would carry/lift in a typical day: Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100% Lift from Waist: < than 10 lbs. - Not at all 10 to 25 lbs. - Not at all 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 75 to 100 lbs. - Not at all 100+ lbs. - Not at all Lift from Floor: < than 10 lbs. - Frequently 10 to 25 lbs. - Frequently 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Not at all 75 to 100 lbs. - Not at all 100+ lbs. - Not at all Carried for Distance: < than 10 lbs. - Not at all 10 to 25 lbs. - Not at all 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 75 to 100 lbs. - Not at all 100+ lbs. - Not at all Physical Activity Frequency at which you would do the following in a typical day: Sitting (a continuous period of being seated) - Continuously Standing (for sustained periods of time) - Frequently Walking (moving about on foot to accomplish tasks) - Frequently Bending/stooping (downward and forward) - Frequently Crawling (moving about on hands and knees or hands and feet) - Not at all Climbing/Walking Stairs (ascending or descending) - Frequently Reaching (extending arms in any direction) - Frequently Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally Balancing (maintaining body equilibrium to prevent falling) - Occasionally Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally Grasping (Applying pressure to an object with the fingers and palm) - Continuously Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously Talking (expressing or exchanging ideas by means of the spoken word) - Continuously Driving (the control and operation of a motor vehicle) - Occasionally Desk work (work usually performed at a desk) - Continuously Use of a computer - Continuously Use of a telephone - Frequently Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously Exposure (to adverse weather & temperature conditions) - Occasionally Travel (travel needed to perform job duties) - Occasionally Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.