Learning and Development Operations Coordinator
Learning & Development Operations Coordinator This individual will be responsible for supporting the delivery and continuous improvement of Learning & Development programs globally, managing all associated logistics, session preparation, program administration, and post-training reporting and data management. This position is 3-4 days onsite at 520 Madison.
Key Responsibilities:
Session Preparation & Logistics: Support all training operations, including booking conference rooms, creating printed materials, ordering catering, and processing vendor contracts.
Participant Communications: Manage participant communications for training programs, including sending session reminder emails, maintaining session registrations, and creating and updating calendar invitations. Data Management & Reporting: Maintain accurate attendance records for approximately 200 annual training sessions globally. Additionally, compile and analyze feedback data, update team dashboards and trackers, and manage distribution lists and participant rosters. Contract & Vendor Management: Submit and monitor ePro and GEP requisitions, coordinate with vendors, and ensure timely processing of payments.
Website & SharePoint Management: Maintain training resources, update session information, upload materials, and manage the training calendar for employees across the firm.
Requirements, Qualifications & Desired Skills:
Exceptional project management; requires high attention to detail and strong organizational skills.
Excellent written and verbal communication skills.
Highly self-motivated and proactive, with a strong commitment to continuous learning.
Embraces feedback with a growth mindset, remaining adaptable and collaborative.
Advanced proficiency in Microsoft Office applications, particularly Excel and Outlook.
Ability to manage multiple priorities simultaneously and thrive in a complex, fast-paced environment.