Customer Service Representative
*PRIME TRANS, INC NOW HIRING – TRUCKING COMPANY*
We are looking for motivated, responsible, and detail-oriented individuals to join our growing team!
*Customer Service Team (CS Team)*
*Korean & English Bilingual Required*
Job Responsibilities:
- Handle customer inquiries via phone and email in Korean and English.
- Track shipments and provide delivery status updates.
- Communicate delivery schedules and estimated arrival times to customers.
- Coordinate with dispatchers and warehouse staff to ensure smooth operations.
- Prepare and maintain shipping documents, including BOL and POD.
- Resolve delivery delays, freight issues, and customer concerns.
- Enter shipment information and maintain accurate records.
- Follow up on customer requests and provide excellent customer service.
Qualifications:
- Fluency in both Korean and English is required.
- *Entry-level candidates are welcome. No prior experience required.*
- Strong communication and customer service skills.
- Basic computer skills, including Microsoft Office and Excel.
- Excellent organizational and multitasking abilities.
- Strong attention to detail and a responsible work ethic.
- Previous trucking, logistics, or customer service experience is a plus
Compensation & Benefits:
- *Salary: Based on Experience*
- Lunch Provided
- Health Insurance
- Paid Sick Leave
- Paid Time Off (PTO)
- Bonus Opportunities
Employment Information
- Employment Type: Full-Time
- Work Location: Rancho Dominguez, CA
- Work Schedule: Monday ~ Friday 8:00 AM to 5:00PM
How to Apply: Please send your resume to gina@primetransinc.com.
We look forward to welcoming you to our team!
Pay: From $23.00 per hour
Expected hours: 40.0 per week
Work Location: In person