Customer Service Representative

*PRIME TRANS, INC NOW HIRING – TRUCKING COMPANY* We are looking for motivated, responsible, and detail-oriented individuals to join our growing team! *Customer Service Team (CS Team)* *Korean & English Bilingual Required* Job Responsibilities * Handle customer inquiries via phone and email in Korean and English. * Track shipments and provide delivery status updates. * Communicate delivery schedules and estimated arrival times to customers. * Coordinate with dispatchers and warehouse staff to ensure smooth operations. * Prepare and maintain shipping documents, including BOL and POD. * Resolve delivery delays, freight issues, and customer concerns. * Enter shipment information and maintain accurate records. * Follow up on customer requests and provide excellent customer service. Qualifications * Fluency in both Korean and English is required. * *Entry-level candidates are welcome. No prior experience required.* * Strong communication and customer service skills. * Basic computer skills, including Microsoft Office and Excel. * Excellent organizational and multitasking abilities. * Strong attention to detail and a responsible work ethic. * Previous trucking, logistics, or customer service experience is a plus Compensation & Benefits * *Salary: Based on Experience* * Lunch Provided * Health Insurance * Paid Sick Leave * Paid Time Off (PTO) * Bonus Opportunities Employment Information * Employment Type: Full-Time * Work Location: Rancho Dominguez, CA * Work Schedule: Monday ~ Friday 8:00 AM to 5:00PM How to Apply Please send your resume to gina@primetransinc.com. We look forward to welcoming you to our team! Pay: From $23.00 per hour Expected hours: 40.0 per week Work Location: In person