Sr Technical Analyst

Miracle Software Systems Inc, is looking for Sr Technical Analyst @ Cleveland, OH for 6 months contract to hire. Below is the complete job description.Note: This is a W2 position. NOT ACCEPTING ANY C2C PROFILES.VISA: USC, GC and H4EAD(Locals)Job Role: Senior Technical AnalystLocation: Cleveland, OH | OnsiteDuration: Contract to Client full-timeDescription:The Senior Technical Analyst is responsible for providing support for software-as-a-service (SaaS) and enterprise-wide applications necessary for the collection, retrieval, accessibility and usage of data for internal department planning and activities. The incumbent will work closely across technical teams to ensure software systems are running efficiently with minimal downtime. The incumbent will provide configuration, set up, and updating of the applications, ensuring that data is entered into established tables, fields, and system databases with the highest level of accuracy. The incumbent should be experienced in developing custom queries and building reports utilizing query and flexible reporting tools to facilitate business management decisions. The role will provide recommendations to management concerning changes in applications development, maintenance and system standards to optimize performance and mitigate potential risk with the ability to analyze various metrics to monitor performance and provide insights to management. They are responsible for training users on the applications and setting up user access. They will liaise with cross-functional teams and client stakeholders to provide sufficient support for enterprise-wide applications.ResponsibilitiesProvide support for software-as-a-service (SaaS) and enterprise-wide applications by developing and identifying design considerations and business impacts needed for configurationEnsure accessibility of data for internal department planning and activitiesPerform advanced configuration, setup, and updating of applicationsLoad data into established tables, fields, and system databasesDefine governance standards and processes for data input, structures, and storage mechanismsBuild and produce reports that facilitate business management and staff decisionsSet up user access and train users on the applicationsRecommend changes in applications development, maintenance, and system standardsCollaborate with cross-functional technical teams within the organization, to ensure the integration and interoperability of enterprise-wide systemsLiaise with client stakeholders and external vendors to provide necessary support for enterprise-wide applicationsJob duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.QualificationsEducation Required: Bachelor's degree in Computer Science or Information Technology. In lieu of a degree, at least 7 years of experience in enterprise-wide software supportPreferred Certifications in ITIL, Microsoft, and/or OracleSkills and Experience4-6 years of experience in enterprise-wide software support with in-depth knowledge of software development methodologiesIn-depth knowledge of enterprise-wide applications and software platformsExperience with software-as-a-service (SaaS) and enterprise-wide systemsExperience in configuring and setting up various enterprise-wide applicationsExperience applying security designs and principles to technology-based business solutionsExperience in database management and maintenanceAbility to develop custom queries using query and reporting toolsKnowledge of data management best practices and quality control processesExcellent analytical and problem-solving skillsExcellent communication and interpersonal skills and experience collaborating with cross-functional teams and external vendorsTechnical SkillsSystem ConfigurationSoftware Development Lifecyle (SDLC) MethodologyCloud Technologies & PlatformsData AnalysisData ModelingData Warehousing & ETL ProcessesReporting ToolsSystems Security & Access ControlPreferred Work with Customer MDM team, Process team to understand the requirements and translate them into functional specifications and assist customer master data management deliverables. Document Business Processes, identity gaps and recommend solutions within Customer Master Data Management, Conduct Training sessions or UAT sessions with the end users Provide ongoing supportInterested candidates can share their resume to pkarri1@miraclesoft.com or call me atv 248-412-7112