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Private Collections Specialist
Coatesville, PAApril 1st, 2026
OverviewAt Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.ResponsibilitiesThe Patient Accounting Analyst plays a crucial financial role in minimizing bad debt and maximizing revenue to meet Genesis Business Excellence goals.*Report to Manager, Private Collections*Manage Accounts Receivable for non-delinquent and non-estate accounts with the goal to improve Days of Sales Outstanding (DSO), reduce DSO Target Ratio and improve the collection ratio.*Research and verify all new patient responsible person information.*Contact patient or responsible party as aged and at the appropriate time present and offer payment options.*Monitor Cash Receipts Journal for payments.*Transition accounts for Estate, Probate or Bankruptcy changes to designee.Qualifications*Associate's Degree or 2 years or more of Accounts Receivable experience is required.*Experience working in high volume environment is required.*Must have a customer service orientation.Benefits*Variable compensation plans*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to financially assist through unforeseen hardships*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off*Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members*On-Demand Pay Program that allows for instant access to a portion of the money you've already earnedWe also offer several voluntary insurances such as:*Pet Insurance*Term and Whole Life Insurance*Short-term Disability*Hospital Indemnity*Personal Accident*Critical Illness*Cancer CoverageRestrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.Posted Salary RangeUSD $50,000.00 - USD $55,000.00 /Yr.Genesis HealthCare, Inc. and all affiliated entities (collectively "Genesis") has a strong commitment to diversity that is fully supported and practiced by our officers and leadership team. Genesis provides equal employment opportunities to all employees and applicants for employment without regard to actual or perceived race, color, religion, gender, gender expression, gender identity, sex, sexual orientation, HIV status, national origin, age, disability, marital status, pregnancy, ancestry, citizenship, genetic information, amnesty, military status or status as protected veterans, or any other legally protected characteristic. Genesis is an Affirmative Action and Equal Opportunity Employer and our goal is to foster an inclusive and accessible workplace free from discrimination and harassment where everyone has equal opportunities to succeed.
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