Manager, Software Engineering

Job SummaryAt Disney Experiences Technology, we design and deliver more than 400 digital and physical products that bring Disney stories to life in unexpected ways. From theme parks and resorts to cruise ships and beyond, our global team of technologists, designers, and innovators creates seamless, immersive experiences that delight millions of Guests and Cast Members around the world.About the Role & TeamThis role is on the Disney Cruise Line team, which delivers shipboard Guest and Crew systems, commercial platforms, web and app experiences, and infrastructure operations that support seamless journeys at sea. The Manager, Software Engineering will report to the Sr. Manager, Software Engineering.The Manager will manage part of the Disney Cruise Line Mobile Navigator and supporting services. The engineering team covers multiple disciplines from mobile development, web development to backend services and database support. The manager needs to have experience in all these areas, develop custom solutions for deployment to the cloud and on-premise data centers on the ships, and communicate clearly with business sponsors, technical resources, and executives. The Manager must balance competing priorities between Capital and Expense initiatives, application stability, security vulnerabilities, problem solving, and new business capabilities.What You'll DoOversee finances and budgets in MyPPM, ensure accurate billing processes, and contribute to forecasting and accrual processes to maintain financial integrity and support organizational objectivesManage an engineering team responsible for analyzing, designing, programming, debugging, and enhancing software solutions used in various computing environmentsSupervise delivery optimization of large-scale or sophisticated software programs and systems, collaborating multi-functionally to align with business goals and timelinesCoordinate, evaluate, and lead external vendor relationships, acting as the key point of contact, and ensuring contractual obligations are metProactively find opportunities for technology optimization and efficiency improvements, driving innovation and scalabilityCraft and build a roadmap for delivering a world-class support model and ensure ongoing health and performance of technology solutionsReview, augment, and build critical metrics for responsible systems, using visualization toolsEngage in estimation and planning across the organization, voicing recommendations, feedback, and solutions from a technical perspective and aligning to the overall project goals to deliver on-time & in-scopeProactively track and assess emerging technologies across the industry to inform strategic decision-making and recommendationsRequired QualificationsMinimum 8 years of related work experienceExcellent communication and leadership abilities, to ensure effective growth and development of teamDeep understanding of Object-Oriented Analysis, Design and DevelopmentExperience with software delivery lifecycle, including web and mobile application development, backend service development, and multi-vendor environmentsExperience with Java/J2EE architectures and cloud-based architected systems and platforms (i.e. AWS, Google Cloud, Azure) along with on-premises architectures for ship deploymentsExperience leading and recruiting technical teams, including software engineers, system and platform engineers, software architects, and technical project managersExperience with Agile development approachesProven experience in monitoring, supporting, and improving application availability and reliabilityA visionary who motivates teams to excel and fosters creativity, consistently driving excellence in all endeavorsAn advocate for a diverse and inclusive culture that encourages innovation and ensures every team member feels a sense of belongingAuthority in monitoring and production support for mobile and backend services, applying expertise to drive the development and implementation of data solutions to provide visibility into guest experiencesPreferred QualificationsAbility to assist the engineering team architect, deliver and troubleshoot code when necessaryPrevious experience in the cruise line industryExperience implementing AI/GenAI to increase efficiency in development and production supportRequired EducationBachelor's or foreign equivalent Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experienceJ-18808-Ljbffr