Senior Data Analyst - Banking & Customer Analytics

Senior Data Analyst – Customer & Banking Analytics Location: Chicago, IL (Hybrid) Duration: 6-Month Contract-to-Hire Compensation: $50-$53/hr W2 Position Overview Our client is seeking two Senior Data Analysts to join a rapidly growing Customer Insights & Executive Reporting team within a large banking organization. This team supports Commercial Banking, Wealth Management, and Personal & Business Banking by delivering analytics that help leaders better understand customer growth, acquisition, engagement, and attrition. This is not a reporting-only role. The ideal candidate will be comfortable taking a business question, determining what data is needed, analyzing large datasets, and translating findings into actionable recommendations for senior leaders. If you enjoy connecting business strategy to data and influencing decision-making through analytics, this is an excellent opportunity to join a highly visible and expanding team. What You'll Be Doing Write advanced SQL queries to pull, analyze, and validate data from multiple enterprise data sources Analyze customer acquisition, retention, engagement, and growth trends across banking portfolios Build dashboards and reporting solutions using Power BI and other visualization tools Partner directly with business stakeholders to understand analytical needs and business objectives Translate business questions into meaningful data-driven insights Present findings and recommendations to senior managers and directors Support executive reporting and ad hoc analytical requests Validate and QA data to ensure accuracy and consistency Identify trends, opportunities, and risks within large and complex datasets Required Qualifications 4+ years of experience in Data Analytics, Business Analytics, Customer Analytics, or a related field Banking or Financial Services experience Advanced SQL skills, including: Complex joins Subqueries Data validation and QA Working with large datasets Many-to-many relationships Experience building dashboards and visualizations using Power BI, Tableau, or similar tools Strong Microsoft Excel skills including Pivot Tables, VLOOKUPs, and data analysis functions Experience presenting analytical findings to business stakeholders Strong analytical thinking and problem-solving skills Ability to work independently and manage competing priorities Preferred Qualifications Commercial Banking, Wealth Management, Consumer Banking, or Customer Analytics experience Experience analyzing customer growth, acquisition, engagement, retention, or attrition Familiarity with Power BI data modeling and DAX Exposure to Python for analytics or automation Experience working with datasets containing millions of records What Makes Someone Successful Understands the business context behind the data Can take a vague business request and determine the appropriate analysis Communicates effectively with both technical and non-technical audiences Avoids analysis paralysis and focuses on delivering actionable insights Thinks critically and makes recommendations, not just reports findings Operates with limited direction and takes ownership of deliverables Why Join Us? 401(k) Matching Plan Medical, Dental, & Vision Plans Relationship Driven Process to Find Your Best Fit 6 Paid Holidays Regular Meetings to Ensure Quality in Your Engagement How to Apply If you're interested in learning more about this opportunity, please apply directly or connect with a Brooksource recruiter to discuss the role in more detail. About Us At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions. Pay Transparency The pay range for this position varies based on experience, skills, education, and other factors relevant to the role. Compensation decisions are made on a case-by-case basis and may vary based on individual qualifications and business needs. Brooksource offers a comprehensive benefits package including medical, dental, vision, 401(k), paid holidays, and other applicable benefits. EEO Statement Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Pay: $50.00 - $53.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: Hybrid remote in Chicago, IL