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Patient Access Service Associate - Emergency Department

Adams HealthDecatur, ILApril 30th, 2026
Job DetailsDescriptionPatient Access Service Associates are a critical resource in the hospital's revenue cycle. The information gathered by a registrar constitutes 50% of the claim information submitted to a third-party payer for reimbursement. The completeness and accuracy of their work has a direct impact on the hospital's cash flow and the patient's customer experience related to a hassle-free billing process. Registrars register patients for inpatient and outpatient services throughout the hospital. The process includes gathering information from patients, validating received information with insurance carriers, determining benefits, estimating out-of-pocket costs for the patient, and completing forms with the patient in accordance with federal and state regulations. In addition, registrars also participate in the department's quality assurance/monitoring program by auditing registrations completed by other registrars.Eligible for medical coverage on your first day of employment, all other benefits will be effective the 1st of the month following hire date!Requirements36 hours per week - Second ShiftMonday - Thursday from 2:30 PM - 11:00 PMEvery Other Friday from 2:30 PM -11:00 PMPrior Registration Experience PreferredInsurance Knowledge Preferred