Program Coordinator

1 year contract with potential for annual extension About the Role The E-Consult Project Coordinator will support a program that facilitates provider-to-provider communication to improve timely access to specialty care for rural and underserved communities. This is a high-visibility public sector role requiring someone who can manage complex program operations, drive provider adoption, maintain federal grant compliance, and build the relationships necessary to sustain E-Consult infrastructure beyond the grant period. What You Will Do Lead statewide strategy for E-Consult adoption and expansion across rural and underserved provider networks Set and monitor program goals, KPIs, and success metrics including turnaround time, consult volume, avoided referrals, provider satisfaction, and equity measures Manage all federal grant requirements under the Rural Health Transformation Program including work plans, performance reports, and compliance deliverables Oversee program budgeting, procurement, contract administration, and audit readiness Coordinate with specialty hubs including health systems and academic medical centers to define service lines, turnaround standards, and escalation pathways Develop clinical protocols for appropriateness criteria, triage, documentation, and follow-up care coordination Provide hands-on technical assistance to rural providers including onboarding, workflow optimization, and troubleshooting Build a statewide network of clinical champions to accelerate adoption and peer-to-peer learning Develop training curricula and toolkits for clinicians, care coordinators, and administrative staff Establish a data strategy for performance monitoring, equity tracking, and continuous quality improvement Produce quarterly and annual reports for federal funders and program leadership Develop sustainability pathways beyond the five-year grant including reimbursement strategies, payer engagement, and value-based care alignment Present program updates to executive leadership, boards, legislative bodies, and community forums What You Bring Bachelor's degree in public health, health administration, healthcare management, nursing, public policy, business administration, or a related field required; master's degree (MPH, MHA, or equivalent) preferred 3 to 5 years of experience in public health program management, healthcare operations, clinical program coordination, or health technology initiatives; advanced degree may substitute for a portion of experience Experience managing federal or state grant-funded programs including reporting, budgeting, and compliance Experience leading multi-stakeholder projects involving health systems, rural clinics, or community-based organizations Working knowledge of telehealth, EHR systems, interoperability standards (FHIR, HL7), and health information exchange strongly preferred Experience with specialty care coordination or provider-to-provider clinical services strongly preferred Experience working in or with rural or underserved communities highly desirable Strong written and verbal communication skills with the ability to present effectively to diverse audiences including executive leadership and clinical staff Proficiency in Microsoft Office Suite Work Location and Requirements This is a hybrid position requiring onsite attendance at least one to two days per month with additional days as needed. Some in-state travel is required. Candidates must reside in Tennessee or be willing to relocate prior to start. J-18808-Ljbffr