Program Manager, IPA

Program ManagerCLIENT ASSOCIATION(s): International Psychogeriatric Association, IPAPOSITION REPORTS TO: Executive DirectorDIRECT REPORTS: N/AEMPLOYEE STATUS: Exempt, Full-time (Minimum of 37.5 hours/week)ROLE TYPE/LEVEL: Mid Level (Non-Supervisory)CLIENT/DEPARTMENT OVERVIEW:For four decades, the International Psychogeriatric Association (IPA) has been a leader in the field of older adult mental health. As a global organization with members in 58 countries, IPA provides multi-disciplinary educational activities, scientific meetings and well-respected publications to promote better mental health for older people all around the world.JOB OVERVIEW:The IPA Program Manager will manage the planning, communications, execution and analysis for IPA’s education and membership programs, assist with in-person meeting planning, support communications and marketing, and other related projects.POSITION RESPONSIBILITIES (minimum of 37.5 hours/week): Serve as Staff Liaison: Prepare meeting materials, schedule calls, and manage projects, programs and committee activities listed below in a timely and organized manner with oversight from the Executive Director.Education and Training Committee (formerly Products and Services)Webinar SeriesJournal ClubDebate SeriesMembership CommitteeEarly Career NetworkAdvocacy and Public Awareness Advisory CommitteeMarketing and Communications TaskforceMentorship Program and TaskforceArtificial Intelligence (AI) TaskforceAssist the Executive Director with the IPA-NPS Initiative (Neuro-psychiatric symptoms): A group of experts and IPA/industry leaders creating research, campaign materials, diagnostic tools, and guidelines for care in the context of dementia and other diseasesCoordination of calls/schedule, action items, and assistance with the planning of any in-person meetingsAssist the Executive Director with the following groups including general scheduling, communication, and creation of meeting materialsCongress Organizing Committee (changes each year based on location)Executive CommitteeBoard of DirectorsManage IPA Awareness Week campaign by creating, organizing, and scheduling email blasts, website updates, and social media posts for this campaign in collaboration with our social media contractorOversee and help ensure the success of all online courses, including updates to existing courses, creation of new courses on relevant topics, promotion of all courses and analysis of performanceResponsible for all aspects of IPA’s online events/programs including registration, promotion, live technical support, recordings, and evaluations of eventsManage and coordinate all communications and scheduling with speakers/ presenters, including collecting speaker materials, ensuring full understanding of roles and responsibilities, and scheduling of pre-meetings and eventsManage and complete our annual CME application (Continuing Medical Education) in conjuncture with our annual meeting ensuring full compliance to all CME requirements/materialsOversee the marketing and communications activities related to all programs and IPA membership benefits including the content creation by our social media contractor for our social media sites; Facebook, LinkedIn, Twitter/X, InstagramAssist in maintenance of the IPA website including posting announcements of programs and general updatesAssist Executive Director with the planning of the annual and in-person meetings including:Set up and management of online and in-person registration processesAssist in the coordination/communications of presenter acceptances using our abstract management websiteManage the creation and publishing of our annual Book of AbstractsProcess all reimbursement payments for speaker/leadership travel and awardsAssist with the logistical planning of technology, catering, and other needs as assignedGeneral membership support, including but not limited to copying, faxing, database management (including iMIS updates and creating/maintaining new database systems), maintaining computer and paper files, coordinating mailings, drafting letters, and processing online payments and invoice for membershipProcess incoming and outgoing expenses as neededAnswer informational calls regarding the IPA related programs and activities and incoming emails to the Info email account.Oversee department inventory including supplies, letterhead, reference materials.Other duties and projects assigned.SKILLS AND QUALIFICATIONS:Strong project management, communication, and organizational skillsAbility to coordinate multiple committees, programs, and international stakeholdersProficiency with virtual events, databases, and basic marketing/social media coordinationEDUCATION/EXPERIENCE:Bachelor’s degree required; related field preferred2–4 years of experience in program or nonprofit/association managementExperience with event coordination (virtual and in-person) and stakeholder communicationTRAVEL REQUIRED:1-2 weeks per year.WORK ENVIRONMENT:This is a full-time position located in our office in downtown Milwaukee, WI and a minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role.PHYSICAL REQUIREMENTS: Ability to sit or stand for extended periodsAbility to lift up to 10–20 lbs occasionallyAbility to use a computer and standard office equipmentADDITIONAL INFORMATION:Morning calls between 6-7 AM required 2-3 times per month.