Housekeeping Supervisor | The St. Anthony, A Luxury Collection Hotel

The Housekeeping Supervisor plays a key role in maintaining the cleanliness, presentation, and overall guest experience of the hotel. This position is responsible for supervising daily housekeeping operations, ensuring guest rooms and public areas meet brand standards, and supporting housekeeping team members through coaching, training, and performance oversight.The Housekeeping Supervisor works closely with housekeeping leadership to ensure operational efficiency, quality control, and consistent service excellence, while fostering a positive, respectful, and accountable team environment.Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel.At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.We are committed to providing you with:Highly competitive wagesAn exceptional benefit plan for eligible associates & your family members401K matching program for eligible associatesFlexible scheduling to allow you to focus on what is important to you.Discounts with our Crescent managed properties in North America for you & your family members.ESSENTIAL JOB FUNCTIONS:Supervise daily housekeeping operations, including guest room attendants, housepersons, and laundry staff as assignedInspect guest rooms, public spaces, and back-of-house areas to ensure cleanliness and adherence to hotel and brand standardsAssign daily room boards and work assignments based on occupancy and staffing levelsCoach, train, and support housekeeping associates to ensure proper cleaning techniques, safety practices, and service expectationsAddress guest requests, service recovery opportunities, and housekeeping-related concerns promptly and professionallyEnsure compliance with health, safety, and sanitation standards, including proper chemical handling and OSHA guidelinesAssist with inventory control of linens, amenities, and cleaning suppliesCommunicate effectively with Front Office, Engineering, and other departments to ensure smooth daily operationsDocument and report maintenance issues, lost and found items, and performance concerns as neededQUALIFICATIONS:Previous housekeeping or hotel supervisory experience preferredStrong attention to detail and commitment to cleanliness and qualityAbility to lead, motivate, and communicate effectively with a diverse teamWorking knowledge of hotel cleaning standards and safety proceduresAbility to work flexible schedules, including weekends and holidaysBilingual (English/Spanish) preferred but not requiredPhysical Requirements:Ability to stand and walk for extended periodsAbility to lift, push, or pull up to 50 poundsAbility to bend, stoop, kneel, and reach as neededEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.