Utility Reconciliation Analyst

Job Description: Process utility invoices within the Cost Management system (BillTrak), ensuring accuracy and alignment with client requirementsIs this your next job Read the full description below to find out, and do not hesitate to make an application.Monitor and manage multiple workflow states, including Priority Process, Balance Forward Review, and Credit Balance workflowsComplete invoice processing within the same business day to mitigate risk of service disruptionReview supplier portal balances and identify discrepancies requiring follow-upInvestigate and resolve invoice discrepancies, billing errors, and account variancesCoordinate with external suppliers and internal stakeholders to obtain necessary information and drive resolutionInitiate, manage, and reconcile utility disputes and re-billsMaintain ownership of disputes through resolution, with a target resolution timeframe of 90 daysTrack and document daily status updates within the company's dispute management systemCommunicate effectively with internal teams and external partnersEngage in both asynchronous and real-time communication methodsMaintain accurate and up-to-date records across workflow and dispute tracking systemsPerform special projects and reporting/analysis as assignedProvide support across Managed Services clients as business needs ariseServe as backup support for team members on invoice processing and related workflowsRequirements: Bachelor's degree or equivalent experience preferredStrong attention to detail and organizational skillsEffective communication (both written and real-time) and strong collaboration skillsSelf-motivated with the ability to work independently and within a teamProficiency in Microsoft Excel and general computer applications. Advanced Excel preferred.Ability to manage and resolving issues end-to-end which will require strong problem solving skills. xevrcycExperience with data entry (high volumes), auditing, or utility billing & account structures is a plus.