Product Management Director, B2B

Product Management Director, B2BAt Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.We are seeking a Product Management Director, B2B to drive major product outcomes across the B2B portfolio. This is a senior individual contributor role responsible for setting strategy and leading execution for multiple B2B capability areas that are critical to Commerce's differentiation and growth. You will operate as a product "force multiplier," aligning leaders across Product, Engineering, Design, Sales, Solutions Engineering, and Partnerships to solve complex problems, define platform direction, and deliver measurable customer and business impact.This role reports into B2B Product leadership.What You'll Do:Own strategy + outcomes across multiple product domains, not a single feature setLead ambiguous, cross-team initiatives where alignment is hard and tradeoffs are realSet the product operating rhythm for their areas (metrics, reviews, decision frameworks, planning)Influence monetization, packaging, and sales efficacy through product direction and narrativeDefine platform-level capabilities that scale across industries, sizes, and complexity levelsProduct Strategy & Portfolio LeadershipOwn strategy, roadmap, and measurable outcomes across multiple B2B pillars (e.g., pricing & contracts, buyer accounts & permissions, procurement workflows, quoting/CPQ, integrations/ERP readiness, multi-storefront B2B patterns)Translate the B2B vision into an actionable portfolio plan with clear sequencing, dependencies, and success metricsDevelop strong point-of-view on market needs and where Commerce should lead vs integrate/partnerCustomer, Market & Competitive LeadershipBuild deep, structured understanding of B2B merchants and buyers through research, customer calls, field feedback, and dataMaintain an informed view of the B2B commerce competitive landscape and adjacent solution categories (ERP, OMS, PIM, CPQ, punchout, payment terms, tax, EDI/middleware)Represent customer needs and trade-offs crisply to stakeholders; ensure roadmap decisions are grounded in evidenceExecution at ScaleLead large cross-functional programs from discovery through launch and iteration, coordinating across multiple engineering teamsDefine product requirements, success metrics, and go/no-go criteria that drive quality, performance, and scalabilityDrive clear decision-making through structured tradeoffs (customer impact, platform complexity, time-to-value, and commercial upside)Ensure delivered solutions support real-world enterprise constraints: scale, configurability, migration paths, and integration patternsBusiness Impact, Monetization & GTM EnablementOwn KPI outcomes for your areas (adoption, activation, retention impact, support burden reduction, performance, revenue influence)Partner with Sales, PMM, and Solutions Engineering to ensure new capabilities are sellable, demoable, and clearly differentiatedInfluence pricing/packaging strategy by identifying monetizable value, tier boundaries, and entitlement logicWho You Are:815+ years of product management experience, including ownership of complex platform or enterprise product areasProven ability to lead cross-team initiatives that require alignment across Product, Engineering, Design, and GTMStrong understanding of B2B commerce and enterprise buying patterns (manufacturers/distributors preferred)Track record of shipping products that drive measurable outcomes (adoption, retention, expansion, revenue, efficiency)Exceptional written and verbal communication; able to drive clarity with executives and deeply technical teamsStrong analytical skills and comfort using data to prioritize and measure impactDemonstrated ability to operate effectively amid ambiguity and changing conditionsExperience with B2B pricing/contracting, procurement workflows, quoting/CPQ, punchout, account hierarchies, roles/permissions, or enterprise integration patternsDomain familiarity with ERP/OMS/PIM, payment terms, tax, or middleware ecosystemsTechnical background or strong technical fluency (APIs, data models, systems integration)Experience mentoring PMs and establishing product operating practices