Director of Sales Operations

Director of Sales OperationsLocation: Fort Wayne, IN (area)Work Environment: HybridIndustry: ManufacturingHigh-impact leadership opportunity to build and scale Sales Revenue Operations for a high-growth, private equity-backed industrial manufacturing business.The Director of Sales & Revenue Operations will be responsible for driving revenue growth, sales productivity, and operational excellence across the full commercial organization. This hands-on role partners directly with sales, marketing, and executive leadership to align go-to-market strategy, optimize execution, and deliver data-driven insights that accelerate revenue performance.This position will initially focus on building foundational Sales Operations capabilities before expanding into broader Revenue Operations and go-to-market alignment.Key Responsibilities:Revenue Strategy & ExecutionCollaborate with executive leadership to shape revenue growth strategy and translate goals into actionable operating plansIdentify and execute initiatives that improve revenue generation, efficiency, and overall commercial performanceSales Operations LeadershipOwn and optimize all core sales operations processes, including territory design, quota setting, sales compensation design and administration, account segmentation, lead management, and annual planning/performance management cyclesAnalytics & InsightsDesign and implement reporting, dashboards, and analytical frameworks to drive informed decision-makingTrack and improve key metrics such as forecast accuracy, sales productivity, pipeline health, and quota attainmentDeliver actionable insights that directly influence leadership priorities and business outcomesCross-Functional AlignmentPartner with marketing, service, and finance teams to optimize lead flow, conversion rates, customer experience, and revenue forecastingDrive consistent execution and alignment across all go-to-market functionsSystems, Tools & Process ImprovementManage and continuously enhance the commercial technology stack (CRM and reporting platforms)Standardize processes, ensure data integrity, and implement best-practice improvements across the revenue cycleTeam Leadership & EnablementBuild, lead, and develop a high-performing RevOps team (analysts and enablement support)Champion sales onboarding, training, tool adoption, and best-practice deployment to elevate sales effectivenessDesired Skills and Experience5–10+ years of progressive experience in Revenue Operations, Sales Operations, or equivalent B2B rolesDemonstrated success supporting sales teams in planning, analytics, compensation, and operational executionStrong analytical mindset with proven ability to turn data into clear insights and business impactHands-on experience with CRM systems (Salesforce preferred) and BI/reporting tools (Power BI or equivalent)Excellent cross-functional collaboration and communication skillsBackground in B2B industrial, manufacturing, distribution, or technical sales environments is strongly preferredWhat Success Looks LikeMeasurable gains in sales productivity and quota attainmentSignificantly improved forecast accuracy and commercial visibilityScalable, standardized processes across the entire revenue cycleTight alignment between sales, marketing, and leadershipA data-driven culture that enables faster, better decision-makingPosition Level: Director / Senior Director (based on experience)Reports to: Executive Leadership