Educational Consultant

Who are we?145 years and countingF.A. Davis (FAD) is one of the oldest independent, family-managed publishing houses in America. Since 1879, we have been meeting the needs of Nursing, Medical, and Health Science professionals seeking information of the highest quality. F.A. Davis carries on that tradition through its digital, print, and online products for students, educators, and clinicians in Nursing and the Health Sciences around the globe.Our Values:Customer Service:Providing the highest level of customer service is something we pride ourselves on. We acknowledge our success is determined by the satisfaction of our customers and we strive to deliver 100% of what we promise in a courteous and effective way.Communication:FAD employees value active listening, the importance of feedback and understanding different ideas and perspectives. We ensure all communication is clear, effective, efficient, and respectful.Collaboration:Teamwork, welcoming new employees and promoting a cooperative team atmosphere. Understanding that as an employee of FAD you are part of a larger whole.Adaptability:In a world that is ever-changing, FAD embraces the challenges of change, new ideas and progress.Position Summary:The Educational Consultant (EC) is self-motivated, intelligent, and organized. This position focuses on driving sales for F.A. Davis content and solutions to nursing and health professional academic accounts. Assigned accounts include colleges, universities, as well as other higher educational accounts.The EC’s primary objective is to grow sales in their territory and meet yearly sales goals. To meet this objective, the EC allocates their time between business development, closing opportunities, and customer service/customer relationship management.Minimum Qualifications/Experience: Ability to work independently and productively with a positive attitude and minimal day-to-day supervisionHighly organized, detail-oriented, persistent, and able to prioritize tasksProven ability to develop rapport, understand customer needs/pain points, overcome objections, and persuade (in order to be able to successfully execute a consultative selling approach)Highly developed verbal, written, and phone-based communication skillsProven ability to conduct effective webinars. Experience hosting webinars and new product demonstrations over the phone, using established conference call/webinar technologies such as WebEx, GoToMeeting, Join.Me, etc.Experience selling digital, online products, and print products to higher education (health science) customers preferredKey Duties and Responsibilities:Meet or exceed assigned yearly sales goalUse of consultative and negotiating selling skills to uncover and close opportunities to advance salesMaintain strong level of digital and print product knowledgeDevelop, maintain, and keep current all account records in CRM system, including documentation and maintenance of opportunities and documentation of communication with customersDeliver in-person or WebEx orientation sessions to EC’s key customers at the beginning of a semesterAssist eLearning Specialist in the Digital Publishing department with customer/instructor training and stimulation of usage of digital products for EC’s customersReport on market conditions, trends, and opportunities in the competitive environmentMonitor and manage territory expenses, including comp copy distribution to ensure compliance with forecasted budgetComplete special projects as assigned by the Regional Sales ManagerEducational Consultant:This position covers a condensed range of territory and accounts requiring the EC’s base location to be within driving range. Roughly 70% travel (mostly car) required.Consistently grows territory salesAbility to use consultative selling to uncover and close opportunities with limited assistance from the EC managerSolid understanding of the higher education nursing and health professions publishing business or at least 3-5 years’ consultative selling experience in other industryEmployee Focused:Remote work, half day Friday schedule from April through October, and generous PTORetirement benefitsLife and disability insuranceComprehensive healthcare benefitsWellness initiativesFamily benefitsTuition and professional development reimbursementVoted Philadelphia Top Workplace year over year since 2021, most recently with special recognition in Work/Life Flexibility.Why join us?Do you want your work to make a difference? Join a company that is dedicated to developing teaching and learning solutions that meet the needs of nursing and health science students, educators, and practitioners. Work collaboratively with a diverse group ofcolleagues who share a passion for innovation and the production of high-quality products.F.A. Davis is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process.