IT Specialist

We're hiring on behalf of a Haystack partner!The Role• Manage desktop, server, and network support, aligning with Service Level Agreements.• Oversee and support various telephone systems and data lines.• Provide technical support for local transit technologies and reservation software.• Administer local division servers including domain controllers, file servers, and databases.• Interface directly with client agencies, providing reports and updates.• Lead IT projects, manage IT personnel, and coordinate with external vendors.What You'll Need• Proficiency with specific transit management software is essential.• Strong experience with Active Directory, relational databases, and networking.• Familiarity with major IT systems, services, and technology frameworks, including cloud computing and server virtualization.• Comprehensive understanding of computer, server, network, printer, and peripheral hardware.• Experience supporting current Windows operating systems and Microsoft Office applications.• Excellent communication and decision-making skills.What's On Offer• Competitive salary• Opportunity to work in a dynamic, fast-paced environment.• Impactful role in supporting critical transportation infrastructure.• Engagement with cutting-edge transit technology.Apply via Haystack today!