Host/Hostess - Bubba Gump

Host Job DescriptionA host is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests' first impression of the restaurant is a positive one.Responsibilities:Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitudeEngage with guests, anticipate their needs, and respond promptly to any inquiries or concernsMaintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guestsHandle guest complaints or issues professionally or bring them to the manager when necessaryAssist with running food, delivering and/or refilling guests' drinksGuide guests to their tables and present them with menusTake to-go orders over the phone and in personEngage with guests to ensure they're happy with food and serviceRefill drinks and clear plates as needed during guest's dining experienceProvide great customer serviceProvide highchairs and other requested items to the guestQualifications:1 year of restaurant experience preferredOrganizational skillsExceptional interpersonal and communication skillsPositive attitudeWork well in a team environmentAbility to multitaskAvailability on weekdays, weekends, nights, mornings, and holidaysMust be able to read and write in English and handle math calculationsMust be at least 18 years oldWhat we offer you:Multiple benefit plans to suit your needsPaid time off401K opportunitiesOpportunities for advancementPositive and respectful work environment where diversity is valuedGenerous employee discounts on dining, retail, amusements, and hotelsCommunity volunteer opportunitiesDisclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.