ACM/Veteran Specialist

Veteran Specialist & County Case Manager – County ProgramsStart your career, shift your path, or grow your impact with SAMWho We AreAt Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.About The Veteran Specialist RoleAs a Veteran Specialist within our County Programs team, you’ll provide case management and coordinate services for individuals enrolled in county-based programs—with a dedicated focus on supporting veterans and their families. This position is ideal for someone who is community-oriented, compassionate, and passionate about veteran advocacy and outreach.Veteran Specialist Core ResponsibilitiesProvides case management and service coordination for veterans and their familiesConducts outreach and builds relationships with local, state, and federal veteran organizationsAssesses individual needs and develops service plansAssists veterans in navigating the benefits process and accessing supportParticipates in veteran-focused events and community coalitionsMaintains records of outreach and engagement activitiesProvides suicide prevention and community support resourcesCollaborates with courts and attends Veterans Court as neededWhat You BringBachelor’s degree in Psychology, Social Work, Sociology, Counseling, Criminal Justice, Education, or a related fieldVeteran status is requiredStrong communication and interpersonal skillsCommitment to confidentiality, compliance, and ethical service deliveryValid driver’s license, automobile, and current insuranceWho Thrives In This RoleWe’ve found that people who are:Passionate about serviceSkilled at community engagementIndependent yet collaborative…tend to thrive in this role. Whether you’re just starting out or bringing your lived experience, we have a place for you.Employee BenefitsThis position is represented by a union and follows the collective bargaining agreement, which includes:Generous paid time off and sick leaveEmployer matching 401k – up to 5%Recognition and wellness initiatives and rewardsHealthcare and insurance options with employee contributionsIn addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.Location & ScheduleThis position is based in DuBois, Pennsylvania. Work is in-office and community-based, with regular travel across Clearfield and Jefferson counties.Office hours are Monday through Friday, 8:30 AM to 4:30 PM. Some evening or weekend participation may be required for veteran-related events and outreach.We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.