Program Manager II, HR Programs & Process

About Xerox Holdings CorporationFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.Role SummaryWe are seeking a Program Manager within Organizational Culture & Employee Experience to play a critical role in leading enterprise-wide design, governance, activation, and measurement of culture and organizational effectiveness programs across Xerox. This role operates at the intersection of organizational design, workforce capability, leadership effectiveness, employee experience, and transformation execution.The role partners across People, Talent & Culture (PTC), TEK@Xerox, HRBPs, Internal Communications, Organizational Change Management (OCM), and business leaders to deliver scalable, measurable culture and effectiveness initiatives aligned to enterprise priorities.This is not a coordination-only role. The standard now is strategic program ownership tied directly to workforce readiness, leadership behavior, organizational health, and measurable business outcomes.The Program Manager must operate through a capability-led, data-informed, and governance-driven model that aligns to the Xerox Competency Framework (XCF), enterprise operating principles, and AI-enabled workforce execution.Key ResponsibilitiesEnterprise Program LeadershipLead the end-to-end design and launch of enterprise culture and organizational effectiveness programs.Translate enterprise priorities into scalable workforce and leadership initiatives.Manage cross-functional program plans, governance structures, dependencies, and risk mitigation activities.Drive execution discipline across multiple stakeholders, business units, and geographies.Organizational Effectiveness & CultureSupport organizational health, leadership effectiveness, employee engagement, and culture activation initiatives.Facilitate alignment between organizational design, leadership behaviors, and workforce capability expectations.Partner with OCM and Internal Communications on large-scale change initiatives requiring behavior adoption at scale.Apply transformation principles to ensure initiatives improve speed, simplicity, accountability, and operational consistency.Capability & Workforce AlignmentAlign programs to the Xerox Competency Framework (XCF) and workforce capability standards.Partner with TEK@Xerox and HRBPs to ensure programs reinforce enterprise capability priorities.Support competency-driven approaches to leadership development, team effectiveness, and organizational readiness.Ensure capability outcomes are measurable and linked to business impact.Stakeholder & Governance ManagementPartner with senior leaders, HRBPs, OCM, Internal Communications, Talent, Learning, and business functions.Facilitate steering committees, governance forums, and executive updates.Lead cross-functional teams to explore ambiguous topics with a creative curiosity to improve our employee experiences, and create efficient operating systems across Xerox.Manage enterprise intake, prioritization, and execution tracking for organizational effectiveness initiatives.Escalate risks, alignment issues, and dependency concerns early.Measurement & Continuous ImprovementDefine and monitor program success metrics including:AdoptionOrganizational readinessLeadership effectivenessEmployee engagementCapability progressionBusiness impactUse data and workforce insights to recommend improvements and scaling opportunities.Support operational efficiency through standardization, simplification, and process optimization.AI-Enabled Workforce & Future of Work SupportSupport AI-enabled workforce initiatives where organizational behavior, role evolution, or workforce readiness is impacted.Apply Domain 0 principles where programs intersect with role redesign, operating model changes, or AI-enabled ways of working.Ensure accountability, governance, and workforce implications are clearly defined in program execution.Required Skills & CompetenciesCore Program Management SkillsEnterprise Program ManagementCross-functional LeadershipStakeholder ManagementGovernance & Operating Rhythm ManagementRisk & Dependency ManagementStrategic Planning & ExecutionOrganizational Change ManagementBusiness Process ImprovementOrganizational Effectiveness SkillsOrganizational Design AwarenessWorkforce PlanningLeadership EffectivenessEmployee Experience & EngagementCulture ActivationOrganizational Health DiagnosticsFacilitation & Workshop LeadershipBehavioral Change PrinciplesCapability & Data SkillsCompetency-Based Workforce DesignData-Driven Decision MakingWorkforce AnalyticsKPI Development & MeasurementContinuous ImprovementCapability Gap IdentificationAI & Digital ReadinessAI Savvy — Minimum XCF Level 2 (Competent) preferredDigital SavvyLearning AgilityAI-Augmented Workflow AwarenessExperience working in digitally enabled organizationsQualificationsBachelor’s degree in Organizational Development, Human Resources, Business, Psychology, Communications, or related field.3-5+ years of experience in:Program ManagementOrganizational EffectivenessChange ManagementCulture or Workforce TransformationHR/People StrategyExperience leading enterprise or cross-functional initiatives in complex organizations.Experience working with executive stakeholders and governance forums preferred.Success MeasuresSuccess in this role is measured through:Program adoption and execution effectivenessImprovement in organizational readiness and employee experienceLeadership engagement and behavior adoptionDelivery against business and workforce outcomesReduction in execution friction and operational complexityCapability progression and workforce readiness indicatorsEnterprise alignment and governance consistencyExample Role PositioningThis role typically partners with:Organizational Development & CultureHR Business PartnersTEK@XeroxInternal CommunicationsOCMTalent ManagementLearning & Capability TeamsEnterprise Transformation Programs The role operates as a strategic execution partner helping Xerox scale organizational effectiveness and culture outcomes consistently across the enterprise.