Account Manager - Home Services (Nassau County, NY)

$70-75k Base + Monthly Commission Opportunity Who We AreHassle Free Home Services was born out of a realization that homeownership came with its share of surprises – a never-ending to-do list, constant maintenance, and unexpected upgrades. Since 2003, we've assisted hundreds of homeowners with a simple motto: “one call solves it all.” Our monthly home maintenance and management services are designed to let homeowners reclaim their precious free time. Join our passionate team in our shared mission to create lifelong relationships with our members, transforming homeownership into a truly hassle-free experience.About The RoleThe Home Services Manager is responsible for overall management of our members' homes. You will build a trusted relationship with our members, ensuring their household priorities are met and living in their home is truly Hassle Free. To do that, you will work closely with our internal team of technicians and partners, providing excellent service at every step of the customer journey. A high level of home maintenance knowledge is required for this role (ex. a customer says their garbage disposal isn't running -- what might the technician need to do to troubleshoot?)What You’ll AccomplishMake great first impressions with our members by leading on-site, onboarding visits in members' homesManage 70-80 member relationships with the utmost care and attention to detailWin project business on behalf of our members (e.g. driveway reseals, HVAC systems, windows)Build and maintain positive vendor relationships for sub-contracted servicesProactively communicate with members regarding repairs, projects and schedulingHold our technicians accountable to the repair lists set by our membersSolve member issues and challenges in a timely and member-centric mannerWho You AreA home maintenance expert with hands-on experience in home maintenance, repair, or general contractingStrong working knowledge of home maintenance practices and trendsAccount management and/or sales experienceA self-starter who thrives in fast-moving environments -- excited by the opportunity to help build and scale a growing company from the ground up.A demonstrated willingness to go above and beyond for our customers and team members – a ‘no task is too small’ mentalityHighly comfortable with technology (Google Apps, Excel, our Proprietary Software)BenefitsSalary: Up to $75,000/year base salary + monthly bonus commission opportunity (commensurate with experience)Health/vision/dental insurancePTOThis position is based in the Nassau County, NY region. The homes you manage will be in and around Syosset, Jericho, Plainview, Westbury, etc.Indeed tags: #hp