Member Care & Benefits Advocate

CareFirst, Inc. in Baltimore, MD is seeking a customer service representative responsible for answering inquiries related to benefits and claims in a call center environment. The role includes educating members and resolving issues based on policies.Ideal candidates will have less than one year of customer service experience and a high school diploma. Strong communication skills are necessary, and familiarity with medical terminology is preferred.The position offers a salary range of $32,256 - $59,136, depending on experience. #J-18808-Ljbffr