Customer Experience Representative- DAY SHIFT- SATURDAY to WEDNESDAY SCHEDULE

Customer Experience Representative- DAY SHIFT- SATURDAY TO WEDNESDAY SCHEDULEJob Category: Contact Center Requisition Number: CUSTO001629Posted: May 26, 2026Full-Time On-site Rate: $20 USD per hour Shared Services Office 5330 S. Durango Drive Suite 100 Las Vegas, NV 89113, USAJob DetailsDescriptionCustomer Experience Representative | $20/hr + Incentives | Full-Time Contact Center | Multiple Schedules AvailableIMPORTANT: This is a full-time position that includes weekend days and evening hours. All schedules include at least one weekend day.You don't have to chase leads, dial by hand, or figure it out alone. We've built the system we need the people to run it.$20.00 per hour to start. Multiple incentive programs available with the opportunity for income growth within your first 90 days based on performance.Goettl has been in the business since 1939, and our contact center is built to match that pace. Our team is supported by AI inbound calls are routed automatically and outbound campaigns run through an automated dialer. That means you walk in every shift with a full queue, the right tools, and a clear playbook. Your job is to connect with customers, book the work, and deliver the kind of experience people remember. Everything else is handled.Why Goettl:$20/hour to start with multiple incentive programs on top of thatReal income growth opportunity within your first 90 days based on performanceAI-powered tools handle the heavy lifting you focus on the customer, not the busyworkInbound calls and outbound dialing are both automated you're supported, not scramblingClear promotion path: CXR I through CXR IV with defined performance milestonesOngoing paid training we keep you sharp on every product, service, and promotionFull benefits: medical, dental, vision, 401(k) matchWhat You'll Do:Handle inbound calls book appointments, answer questions, deliver a great experience every timeWork outbound campaigns using our automated dialer reach current and prospective customersSell Goettl's Sadie Preventative Maintenance Program and cross-sell additional servicesSet up accounts, enter detailed notes, and keep every interaction documented in the systemStay current on all active promotions, pricing, and service offerings across all marketsBe the voice of Goettl professional, knowledgeable, and focused on solving the customer's problemWhat We Need:1+ year of customer service experience- comfortable with AISales-oriented mindset you're comfortable asking for the bookingStrong communicator clear, professional, and calm under pressureComputer proficient you can navigate multiple applications simultaneouslyTyping speed of 30+ WPMReliable and punctual attendance matters hereAble to pass background check and drug screen upon offerIf you're good on the phone, motivated by performance, and want a company that has the tools to back you up this is worth your time.Apply now. We move fast for the right people.QualificationsEducationPreferredHigh School or better.ExperienceRequiredPrevious experience in customer service setting Multi-line phone experienceEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.