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Medical Assistant/Receptionist

UpmMishawaka, INApril 14th, 2026
Job Summary We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional patient service and administrative support in a fast-paced medical environment. This role requires a strong understanding of medical terminology, patient intake procedures, and familiarity with electronic health record (EHR) systems. The Medical Receptionist will contribute to smooth clinic operations while ensuring patients receive compassionate and efficient care. Duties Greet patients promptly and professionally, creating a welcoming environment Manage patient check-in and check-out processes, including collecting vital signs and updating patient information Schedule appointments efficiently using EHR systems and coordinate follow-up visits Verify insurance details and process billing information accurately Assist with patient intake procedures, including collecting medical history and current medications Maintain accurate documentation of patient encounters, ICD coding, and other relevant data Support clinical staff by preparing charts, updating records, and managing correspondence Handle phone calls, answer inquiries, and provide general administrative support Ensure compliance with healthcare regulations and confidentiality standards Assist with specimen collection or X-ray scheduling as needed in outpatient or inpatient settings Skills Strong knowledge of medical terminology, anatomy, physiology, and ICD coding Experience in dermatology, hospital medicine, urgent care, or outpatient clinics preferred Familiarity with EHR systems and medical administrative support functions Excellent patient service skills with a compassionate approach to care delivery Ability to manage intake procedures including vital signs and medication administration support when necessary Knowledge of inpatient/outpatient procedures across various specialties such as Geriatrics, Medical-surgical units, PICU, OR experience, Level I & II trauma centers, emergency medicine, internal medicine, or hospital experience is advantageous Basic life support (BLS) certification preferred but not required Strong organizational skills with attention to detail and ability to multitask effectively Professional communication skills for interacting with patients, providers, and staff in high-pressure environments This position offers an opportunity to be part of a dedicated healthcare team committed to delivering exceptional patient care across diverse medical settings. Job Type: Full-time Pay: From $18.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person