Receiving Associate

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.Your RoleThe Receiving Associate supports the Assistant Store Manager, Operations by executing the shipping/receiving of merchandise. Supports the omnichannel approach providing a seamless shopping experience to both the online and in store customer.What You'll DoReceive various trucks and process incoming merchandise in an efficient, and organized mannerProcess store receipts to be floor ready: hung, sensored and ticketed appropriatelyIdentify damaged/defective and misrouted merchandise and claim within corporate guidelinesProcess MOS/RTV repairs for inventory controlCommunicate with appropriate division regarding shipment delays and errorsAssist with inventory balances of shipped merchandiseProcess and send COM merchandise for return by appropriate divisionWork closely with Store Management and Associates to fulfill customer orders and transfers in a timely mannerBox merchandise and package for shipment with appropriate outbound paperworkField calls from customer service on order changes including address changes, cancellations, and customer issuesServe as a liaison between the online fulfillment center and store operationsFollow all safety procedures on the dock and in all other work areasPerform other duties as required What You Bring1+ years of receiving experience. Retail experience preferredStrong communications skills and be multitask orientedStrong organizational and problem solving skillsAbility to perform general math computationsPossess basic computer skillsCapable of lifting materials of up to 35 poundsMust be willing to work a flexible schedule based on business needs including evenings, weekends and holidays Inclusive BenefitsWe offer an inclusive and comprehensive range of benefits to our valued associates, including: Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development OpportunitiesFor more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefitsAbout Neiman Marcus GroupAs one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.  Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.Additional InformationPosting Date: Jul 4, 2024Overtime Status: Non-exemptMinimum Pay Range $: 16.00Maximum Pay Range $: 16.25