Network Security Engineer

Company OverviewArctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.This is a 3-month contract-to-hire position with one of Arctiq's clients. It is on-site in Alpharetta, GA.Position OverviewWe are seeking a highly skilled Network Security Engineer to support and manage global physical security and infrastructure operations. This role is responsible for deploying, maintaining, and supporting enterprise security systems, access control platforms, surveillance technologies, and supporting infrastructure across a distributed global environment. The ideal candidate will have extensive hands-on experience with cloud-based security platforms, smart-hands support, access control systems, video surveillance solutions, and infrastructure hardware. This position is security-focused, with networking knowledge serving as a supporting competency.This is an onsite role (5 days/week) with participation in an on-call support rotation required, supporting global operations across multiple time zones (8am–5pm core hours). Occasional travel to support installations and operational initiatives may be required.ResponsibilitiesPhysical Security OperationsAdminister and support global physical security systems and operationsDeploy, configure, and maintain enterprise access control platforms including Verkada, Avigilon, and OpenpathManage and troubleshoot camera systems, access control hardware, and monitoring solutionsConfigure and support wired access control panels and associated infrastructureMonitor security events and ensure operational health of physical security platforms globallyPerform firmware updates, patching, and lifecycle management of security devicesGlobal Infrastructure & Security OperationsMonitor the health, availability, and performance of global physical security and infrastructure systemsProactively monitor enterprise security platforms, servers, storage systems, network connectivity, and associated cloud servicesInvestigate and resolve alerts, outages, and performance degradation across global environmentsPerform firmware upgrades, software updates, and security patching for cameras, access control systems, servers, and supporting infrastructureMaintain operational dashboards and monitoring tools to ensure continuous visibility of security and infrastructure assets worldwideCoordinate incident response activities related to security systems, storage platforms, server infrastructure, and connectivity disruptionsInfrastructure & Smart Hands SupportProvide smart-hands support for servers, network equipment, access control systems, surveillance devices, PCs/desktop hardware, and infrastructure management toolsDeploy new hardware and perform rack-and-stack activitiesConfigure, install, and commission security and infrastructure equipment using standardized deployment proceduresCoordinate hardware replacements, upgrades, and equipment refresh activitiesSupport remote sites and assist local teams with physical installations and troubleshootingSecurity Technology AdministrationManage cloud-based security platforms and associated integrationsSupport hardware and software components of security ecosystemsEnsure security systems maintain operational availability and compliance requirementsDevelop and maintain documentation, standard operating procedures, and asset inventoriesIncident Response & SupportParticipate in an on-call rotation providing after-hours supportRespond to outages involving security systems, camera platforms, access control services, and connectivity-related incidentsTroubleshoot loss-of-connectivity events and coordinate restoration effortsEscalate and coordinate with vendors and internal infrastructure teams as requiredQualificationsRequired:8+ years of experience in physical security technology, infrastructure operations, or network/security engineeringHands-on experience supporting Verkada, Avigilon, Openpath, enterprise camera systems, and access control platformsExperience deploying and maintaining cloud-based security solutionsStrong troubleshooting skills across hardware, software, and connectivity issuesExperience with cabling, wiring, access panels, surveillance equipment, and supporting infrastructureUnderstanding of networking fundamentals including TCP/IP, switching, routing, VLANs, and remote connectivityExperience supporting servers, storage systems, and enterprise infrastructure environmentsAbility to travel occasionally to support installations and operational initiativesPreferredExperience supporting global security operations centers (SOC) or enterprise security programsFamiliarity with enterprise monitoring and infrastructure management toolsExperience managing firmware, software upgrades, and device lifecycle planningSecurity industry certifications or vendor certifications related to access control or video surveillance systemsKnowledge of physical security best practices and operational risk managementArctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.