Freelance HR/Customer Call Center Assistant

Title: Freelance HR/Customer Call Center AssistantIndustry: Human ResourcesLocation: Tampa, FLDuration: 4/8/26 - 7/28/26ResponsibilitiesProvide administrative support by documenting employee data changes and performance reports.Answer inbound calls for HR Contact Center and create cases for various inquiries.Maintain high-quality customer service while documenting data accurately.Process tuition reimbursement and handle employee verifications.Assist with policy questions, compliance, and policy acknowledgments.RequirementsBachelor's Degree or AA required.Customer service experience preferred.Experience with SuccessFactors is helpful.Prior contact center experience with inbound phone call case management required.Strong attention to detail and critical thinking skills are essential.SkillsHR supportCustomer serviceCall centerPayroll inquiriesCase managementMicrosoft OutlookData managementAttention to detailSpanish language skillsTuition reimbursementHourly rate is commensurate with experience and is an estimated range provided by WorkGenius.ref_id: 96261d3d-2bbb-4c7d-936b-653e34cf9cf3