Store Director

Szane Brand Ambassador Ten years ago, I dared to imagine the first French fashion brand to be born online... Les Composantes, which has since become Szane. My priorities haven't changed since then: to innovate and to put people, creativity, quality and service at the heart of everything we do." - Morgane Sezalory, Founder & CEO.To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be. Specifically, as we grow in North America, we are seeking entrepreneurial self-starters who are comfortable working independently and across time zones and cultures to bring the Szane magic to the States.We are looking for ambassadors to help us write our next chapter in the US in Georgetown, Washington D.C. As part of Szane, you will be expected to help develop the brand with enthusiasm, dedication, and style. Your job will be to ensure that each client's experience is exceptional and memorable and that our brand ethos is communicated with empathy and heart.Key ResponsibilitiesRepresent the Brand by interacting with clients in their shopping experience at the store, by maintaining a high level of customer service, product knowledge and basic operational procedures.Manage, train and motivate shop team (assist with hiring and recruitment process)Oversee all operational aspects of the shop (retail excellence, visual merchandising, process optimization, inventory logistics, etc.)Be accountable for Shop budgets and financial targets while identifying and seizing opportunities for growth.Driving Business PerformanceMonitor performance to propose commercial action plans to maximize sales + minimize costsMonitor operational expenses and responsible for supply managementDevelop open relationships and collaborate transversally with Paris HQ teamOperationsFollow up on retail excellence programsLiaise with internal & external partners to solve issues related but not limited to: deliveries, stock, IT, maintenance, securityEnsure quality of internal control and inventory management (inventory, cash management, internal procedures)Plan and execute store events, off-site activations and partnershipsTeam ManagementCoach staff and motivate teams to achieve the best customer service and financial growthConduct full appraisals with direct reports / clear objectives to the retail teamParticipate in recruitment, store organization, team development and general HR needsClientelingEnsure strong client mindset within the team and obsession for client satisfactionDevelop deep understanding of client base and support in local initiatives to grow / increase loyalty of local clients