Field Support Representative

Job Description: Visit clients onsite across Ohio and support members in navigating their Sidecar Health plansAct as in-person support for client groups and members after enrollmentAssist our Account Management team in identifying and establishing relationshipsWork in a traditional member care capacity, answering calls, responding to web chats and/or emailsProvide excellent customer service in a timely and positive mannerBuild rapport and maintain positive relationships with existing membersRequirements: Reliable personal transportation and the ability to travel up to 30% across OhioA track record of reliability, accountability, and strong communicationA proactive mindset with strong problem-solving skillsThe ability to educate members on Sidecar Health best practicesA desire to grow within the companyEmpathy and relationship-building skillsFlexibility and open schedule availabilityBilingual (preferred)Healthcare and/or insurance experience (preferred)Benefits: Competitive salary (45k-55k) and equity packageComprehensive Medical, Dental, and Vision benefitsA 401k retirement planPaid vacation and company holidaysOpportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.