Front Desk / Patient Coordinator

Watson Pointe DentalWatson Pointe Dental is seeking a full-time Front Desk / Patient Coordinator to join our team. This role is a key part of the patient experience and supports both administrative and insurance-related functions within a fast-paced, team-oriented practice.This is an excellent opportunity for someone who enjoys working with patients, staying organized, and contributing to a smooth and efficient front office.ScheduleMonday 8:30-5Tuesday 7:30-5Wed 7:30-5Thursday 8:30-5Friday 6:30-1Position OverviewThe Front Desk / Patient Coordinator is responsible for managing day-to-day front office operations, including patient scheduling, phone communication, and insurance support. This role serves as the first point of contact for patients and plays a critical role in creating a welcoming, professional environment while keeping the schedule full and organized.Key ResponsibilitiesGreet patients and manage check-in/check-out processesAnswer incoming phone calls and assist with patient inquiriesSchedule and confirm patient appointments to maintain a productive scheduleVerify patient insurance benefits and eligibility prior to appointmentsAssist with basic insurance tasks, including claims follow-up as neededMaintain accurate patient records and documentationSupport membership plans or payment programs as applicableCollaborate with clinical and administrative teams to ensure efficient daily operationsQualificationsMinimum of 2 years of dental front office experience preferredExperience with dental insurance verification is a plusStrong communication and customer service skillsFriendly, professional, and team-oriented demeanorAbility to multitask and stay organized in a fast-paced environmentCompensation$18–$20 per hour, based on experienceWhat We’re Looking ForA dependable and detail-oriented team memberSomeone who thrives in a patient-facing roleStrong work ethic and positive attitudeComfortable working within a DSO-supported environment