On-Time Performance Analyst DC Data & Process Optimizer

Verida Inc. in Washington, DC is seeking an On-Time Performance Analyst to monitor and report daily late trips for non-emergency transportation providers, focusing on providers with higher late percentages. Under the direction of the Regional Manager, you will collect, analyze and report on on-time performance using provider contracts; you will communicate with providers and Call Center staff to gather reasons for delays and push for process improvements. J-18808-Ljbffr