Gov IT Service Center Manager (24x7, ITIL)

computer and information systems managers

entertainment and recreation managers except gambling

business support services computing infrastructure providers data processing web hosting and related services household appliances and electrical and electronic goods merchant wholesalers restaurants and other eating places automobile dealers

Washington, DC

April 1st, 2026

A technology services company in Washington, DC, is seeking a Service Center Manager to oversee service desk operations and ensure customer support efficiency. This role requires a minimum of 8 years in service desk management and ITIL foundation certification. The manager will be responsible for training staff, coordinating project resources, and enhancing service delivery processes. The position involves occasional travel and on-site work in a secure environment, ensuring compliance with relevant security protocols. J-18808-Ljbffr

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