Accounts Receivable Representative
Phoenix Management Solutions delivers shared administrative support services to a nationwide network of intermodal transportation carriers and a leading transportation brokerage firm. Our team is growing, and we are hiring an Accounts Receivable Representative to work with our brokerage support team.The A/R Representative is responsible for managing billing accuracy and accounts receivable collections for assigned customer accounts. This role ensures timely invoicing, proactive follow-up on outstanding balances, and accurate documentation in support of company credit policies and financial objectives. The position ideal for a candidate seeking to build foundational experience in accounts receivable, billing, and customer collections within a fast-paced logistics environment. This is an on-site position located at our corporate office in San Antonio, Texas.Duties & ResponsibilitiesPrepare, review, and issue accurate customer invoices in accordance with company policy and contractual termsValidate billing data against supporting documentation (rate confirmations, PODs, BOLs, etc.)Resolve billing discrepancies by coordinating with Operations and Customer Service teamsMonitor unbilled revenue and follow up to minimize invoicing delaysPerform collections outreach via phone calls, emails, and account statements for assigned accountsDocument all billing and collection activity within Salesforce/RevenovaIdentify delinquent accounts and escalate per company credit policiesAssist with negotiating payment arrangements while protecting company interestsSupport cash application and accounts receivable reconciliationsAssist with month-end close activities related to accounts receivableMaintain proper documentation to support audits and compliancePerform other duties as assigned (required)Required Skills & AbilitiesBasic understanding of billing and accounts receivable processesStrong attention to detail and organizational skillsProfessional verbal and written communication skillsAbility to prioritize tasks in a fast-paced environmentProficiency in Microsoft Office (Excel, Outlook, Word)Ability to analyze account activity and resolve issues with guidanceDemonstrated ability to work effectively within a team (required)Education & ExperienceHigh School diploma or equivalent requiredAssociate’s or Bachelor’s degree in Accounting, Finance, or related field preferred0–2 years of experience in billing, accounts receivable, customer service, or collectionsTransportation and/or logistics industry experience a plusPhysical RequirementsProlonged periods of sitting and working at a computerAbility to lift up to 10 lbs. as part of regular dutiesAbility to stand, walk, bend, and reach as neededAbility to remain focused in a fast-paced, occasionally noisy work environment