Construction Equipment Product Support Sales Representative

Job DescriptionCleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Construction Equipment Product Support Sales Representative. This position is base plus commission with unlimited earning potential.Are you ready to embark on an opportunity that blends your sales experience with strategic thinking? We're seeking a Sales Representative to revolutionize our revenue landscape across PA. As the driving force behind market-share expansion, you'll drive growth through existing customer relationships and carving new paths through new account acquisition.Position SummaryRepresent Dealer Parts and Service Departments in a sales capacity for the assigned territory to promote and sell parts products, Dealer services, and Product Support solutions as directed and managed by the Product Support Sales Manager. Essential duties and responsibilities include the following. Other duties may be assigned.Job DutiesProactively manage an account base of 50 to 80 customers in an assigned territoryApply good time and territory management practices while implementing a coverage planPerform basic machine inspections to generate opportunity for customer interaction and salesFollow up on sales leadsProspect for new customers and new parts/service revenue sourcesBuild collaborative relationships and ensure business integrity is maintainedSell parts, service, condition monitoring, PM products, customer support agreements (CSAs), MARCs, and other Dealer services to customers within a specified territoryEmploy a "consultative selling" approach to identify and manage customer expectationsKeep customers informed of parts order and service work statusCounsel customers regarding equipment management solutions (EMS) to affect lowest owning and operating costsNegotiate win-win outcomes to customer issuesUse Dealer Business System information (DBS or ERP) and Product Tracking Opportunity System (PTOS) to manage sales opportunities within a territoryMaintain accurate customer equipment information within DBS or ERP systemIdentify and report on incremental opportunities for future sales both within Product Support as well as other areas of the DealershipReport competitive parts, service, and machine information and activityProvide input/information into planning and budgeting processSupport new product introduction (NPI)Understand parts, service, and machine performance literature and how to use the Service Information System (SIS)Prepare quotes, sales contracts, and related paperwork necessary to close a dealLanguage AbilityAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Technical English language skills required. Ability to write routine reports and effective correspondence. Ability to speak effectively before groups of customers or employees of organization.Math AbilityAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.Computer SkillsKnowledge of word processing software, spreadsheet software, Internet software, order processing systems, and contact management systems.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made. Frequently exposed to work near moving mechanical parts, heavy machinery and outdoor weather conditions. Occasionally exposed to fumes or airborne particles; risk of electrical shock. Noise level is usually moderate.Physical DemandsRequires frequently sitting, occasional standing, walking, climbing or balancing, talking, hearing. Occasionally lifts and/or moves up to 50 pounds. Vision required: close vision. Uses hands for repetitive simple grasping, pushing, pulling and fine manipulation. Occasionally bends, squats, climbs or descends machine ladders.Personal DevelopmentOngoing process encompassing goal setting and setting attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement toward company goals. The PSSR is expected to complete the Dealership's PSSR training program.Why Join the Cleveland Brothers TeamMarket Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up or into another division of the company.Stability: Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.About UsFor nearly 80 years, Cleveland Brothers Equipment Co., Inc. has proudly served as the exclusive Cat dealer for western, central, and northeastern Pennsylvania, northern West Virginia, and western Maryland. Since 1948, we've built a legacy as a trusted partner in the construction, mining, forestry, and agricultural sectors.From our 30 locations, we deliver comprehensive solutions, including high-quality new, used, and rental equipment, genuine parts, and expert service.Beyond our extensive machinery offerings, we provide diverse solutions, such as industrial engines and generators all supported by our knowledgeable team of professionals.At Cleveland Brothers, we're more than a dealer; we're your dedicated partner committed to helping you achieve your goals. Discover how we can support your operations at www.ClevelandBrothers.com.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Compensation$30,000 – 120,000 per year. This position is base plus commission with unlimited earning potential.Competitive compensation: Market Leading Benefits Package – Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing.J-18808-Ljbffr