Microsoft Intune Mobile Device Support Engineer

Role descriptionJob Role: Microsoft Intune Mobile Device Support EngineerJob Location:  El Segundo,CaliforniaMust have experience on belowExperience in Mobile Device Management of Microsoft Intune for large scale enterprises Platform iOS iPad Mac OS Android and PDA Devices Smart EX Sonim Zebra Blackline Mobilus Trimble.Experience in Microsoft Intune Implementation Configuring Profile Compliance App Management Protection Restriction and Company Portal etc.Expertise in All Types of Mobile Device Enrolments Manual bulk and automatic methods etc.Good knowledge of Reporting in Microsoft Graph API and Power BI.Scripting knowledge in PowerShell or VB.ResponsibilitiesMobile device Onboarding and Offboarding support.Responsible for all CW Service Now tickets landing that are entered into the queue.Mobile Device Hardware troubleshooting for any CW device as listed above.Assisting end users with performing Hardware OS updates refreshes for any CW device as listed above.Hardware enrolment and provisioning for any CW device as listed aboveHardware training for any CW device as listed above.Refreshing Updating hardware training materials tutorials workshops etc for any CW device as listed above.Monitoring the performance and usage of CW devices and providing regular reports and feedback to other teams and stakeholders.This may include tracking key metrics such as the number of users the types of applications that are being used and any technical issues that arise.Escalating issues to the appropriate product line team i.e. network Enterprise Mobility etc.Create the initial escalation path spreadsheet.Update and refresh the escalation path spreadsheet anytime new changes are uncovered.New hardware deployments for any CW device as listed aboveEscalating hardware issues to the vendor if they cannot be resolved internally.Monitoring and performing all IRM tasks and controls from Service Now as it relates to CW devices.Ensuring all compliance tasks are completed before the due date specified for the CMDB entry.Perform patching and updates for CW devices if needed and notify end users.Other detailsBenefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):Benefits and Perks:Comprehensive Medical Plan Covering Medical, Dental, VisionShort Term and Long-Term Disability Coverage401(k) Plan with Company matchLife InsuranceVacation Time, Sick Leave, Paid HolidaysPaid Paternity and Maternity LeaveThe range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.Disclaimer: The compensation and benefits information provided herein is accurate as of the date ofthis posting.LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Ouremployment decisions are made without regard to race, color, creed, religion, sex (includingpregnancy, childbirth or related medical conditions), gender identity or expression, national origin,ancestry, age, family-care status, veteran status, marital status, civil union status, domesticpartnership status, military service, handicap or disability or history of handicap or disability, geneticinformation, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientationor preference, or any other characteristic protected by applicable federal, state, or local law, exceptwhere such considerations are bona fide occupational qualifications permitted by law.