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Behavioral Crisis Center Technician
Springfield, MOMarch 20th, 2026
Job Description:Job Title: Behavioral Health Technician ILocation: Springfield, MissouriDepartment: Rapid Access UnitEmployment Type: Full-TimeJob Summary:Join our dedicated team as a Behavioral Health Technician I, where you will provide essential direct and supportive care to clients and patients in a compassionate environment. This role is vital in ensuring the safety and well-being of individuals experiencing behavioral health challenges. We are looking for individuals who are observant, empathetic, and possess strong communication skills. Your contributions will help foster a therapeutic atmosphere that promotes recovery and personal growth.As a Behavioral Health Technician I, you will oversee daily activities, monitor health indicators, respond to crises, and facilitate group education and structured activities. Your role is crucial in maintaining a safe and supportive environment for clients and patients.The Behavioral Health Technician I position offers...* Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost* Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce.* Additional Perks & Benefits - Scroll down to bottom of this post to learn moreKey Responsibilities:Provide direct oversight and support to clients/patients, ensuring their safety and well-being throughout daily activities.Monitor vital signs and health indicators, determining when to escalate to medical intervention as necessary.Facilitate group education and structured activities, promoting engagement and recovery skills among clients/patients.Document and report any exceptional behaviors or areas of concern related to clients/patients.Assist clients/patients with personal care needs, including grooming, bathing, and dressing when required.Maintain accurate records of medication administration and monitor self-administration of medications by clients.Participate as an active member of the treatment team, helping to identify clients' strengths and needs.Ensure compliance with all policies and procedures, including medication storage and documentation protocols.Provide transportation for clients/patients to appointments as needed.Attend staff meetings and training sessions as requested by supervisors.Education, Experience, and/or Credential Qualifications:High School education or equivalent and two (2) years of responsible employment.Experience in Human Services or a related field is preferred.For St. Louis County Programs: Bachelor's Degree, or MAADC I or II.For Residential Care Facility (RCF): Become credentialed as a Level 1 Med Aid (LIMA) and be Insulin Certified within the first ninety (90) days in position.Additional Qualifications:Successful completion of background checks, including criminal record, driving record, and abuse/neglect checks.Current driver's license, acceptable driving record, and current auto insurance.First Aid and CPR certification within three (3) months of beginning employment.Completion of mandatory training within the required time frame.Must be at least twenty-one (21) years of age to operate a company-owned vehicle.Physical Requirements:Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body.Repetitive movements of hands, fingers, and arms for typing and/or writing during work shifts. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.Position Perks & Benefits:Paid time off: full-time employees receive an attractive time off package to balance your work and personal lifeEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & moreTop-notch training: initial, ongoing, comprehensive, and supportiveCareer mobility: advancement opportunities/promoting from withinWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.Brightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.We are an Equal Employment Opportunity Employer.Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
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